L2/L3 Administrator

IS3 Solutions

L2/L3 Endpoint Support Engineer – Windows / ChromeOS / IGEL Thin Client (Multiple Openings)

Location: Jersey City, NJ — On-site

Type: Contract, 1 year (to start)

About the Role

We're hiring for three Endpoint Support Engineer openings supporting a large, highly secure, 24x7 production environment at a major financial institution. Each role focuses on a different endpoint platform — Windows, ChromeOS, or IGEL thin client — but all three share a common mission: keeping a critical virtual desktop and endpoint delivery platform reliable, secure, and audit-ready.

Candidates should apply to whichever platform matches their strongest hands-on experience. Indicate your platform specialty when applying.

Open Positions

1. Windows Endpoint Support Engineer

Manage Windows 10/11 endpoint imaging, builds, and deployment (SCCM, Intune, PXE boot)
Support virtual desktop/published application delivery via Citrix, VMware Horizon, or RDS
Lead or support Windows migration projects and image rollouts
Troubleshoot endpoint, authentication, and VDI session issues

2. ChromeOS Endpoint Support Engineer

Support Chrome OS endpoint reliability and compliance across an enterprise Chromebook fleet
Manage device policy through Google Admin Console
Administer Chromebooks via Workspace ONE or similar MDM platforms
Troubleshoot VPN, Wi-Fi, and certificate-based authentication for ChromeOS devices
Keep the fleet secure, connected, and audit-ready

3. IGEL Thin Client Support Engineer

Support IGEL OS thin client devices delivering virtual desktops and published applications via Citrix, VMware Horizon, or RDS
Manage thin client images, firmware, and profiles via IGEL UMS
Troubleshoot VDI session, authentication, and performance issues
Coordinate firmware and image rollouts and environment stabilization efforts

Required Qualifications

5+ years of experience supporting enterprise endpoint or VDI environments
Hands-on experience with one or more of the following: Windows endpoint imaging/deployment (SCCM/Intune), ChromeOS/Chrome Enterprise device management (Google Admin Console), or IGEL OS/eLux thin client platforms (IGEL UMS/eLux Scout)
Working knowledge of VDI delivery platforms: Citrix, VMware Horizon, or RDS
Strong troubleshooting skills across endpoint, session, authentication, and performance issues
Ability to work within a 24x7 on-call rotation supporting critical production systems
Strong security awareness and operational discipline in regulated, large-scale environments
Experience working in fast-paced, large-scale enterprise environments

Apply

Vacancy posted 12 hours ago

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