AI Learning Specialist

Role Description

The AI Learning Specialist will play a critical role in building the IRC’s organizational capacity to use AI tools effectively and responsibly across its global operations. Working closely with the Learning & Development Team and AI Task Forces, this role designs, develops, and delivers comprehensive learning solutions that enable staff to integrate AI confidently and ethically into their daily work. The specialist approaches learning holistically, collaborating with teams to understand existing processes and systems, identify performance gaps, and develop contextually appropriate solutions. Outputs will span workflow-embedded learning experiences, facilitated live sessions, and multilingual resources in formats including e-learning, microlearning, job aids, and guides, reaching technical staff, program teams, and leadership across field and office locations.

Major Responsibilities

• Learning Program Design & Development
  • Establish the foundational baseline by designing a concise, high-impact foundational AI literacy experience accessible to all staff.
  • Build solutions that bring learning into the flow of work.
  • Identify opportunities to embed generative AI into learning.
  • Source, curate, and create engaging, accessible learning experiences in multiple formats.
  • Develop scenario-based learning activities that reflect real humanitarian work contexts and challenges.
  • Ensure all learning materials adhere to adult learning principles and are optimized for low-bandwidth environments.
  • Integrate principles of responsible AI use, data protection, and ethical considerations into all learning materials.
  • Promote awareness of AI risks, limitations, and appropriate use cases in humanitarian contexts.
• Upskilling Delivery & Facilitation
  • Facilitate live virtual hands-on training sessions with generative AI tools and applications.
  • Provide coaching and support to staff at various skill levels.
  • Develop and deliver specialized training for specific use cases and staff types/profiles.
• Stakeholder Collaboration & Needs Assessment
  • Partner closely with the AI Staff and Culture Task Force and other AI working groups.
  • Gather feedback from learners and conduct regular needs assessments.
  • Collaborate with IT, Data, and other technical teams to stay current on AI tool implementations.
  • Equip a cohort of “learner-teachers” across departments and managers with contextual AI skills.
• Learning Analytics & Continuous Improvement
  • Track learning metrics including participation rates, completion rates, skill assessments, and learner satisfaction.
  • Analyze learning data to identify trends, measure impact, and demonstrate ROI of AI capacity building efforts.
  • Improve learning programs based on data insights and user feedback.
  • Document best practices and lessons learned for organizational knowledge management.

Qualifications

• Minimum 4-6 years of experience in learning and development, instructional design, or training delivery.
• Advanced knowledge and use of generative AI applications (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot).
• Demonstrated experience designing and executing upskilling programs across a range of mediums.
• Experience working in international development, humanitarian, or nonprofit sectors strongly preferred.
• Experience creating multilingual or cross-cultural learning programs a plus.
• Strong proficiency with eLearning authoring tools (e.g., Articulate 360).
• Familiarity with Learning Management Systems (LMS) and learning analytics platforms.
• Strong understanding of change management principles and experience implementing/supporting change.
• Proficiency with Microsoft 365, Google Workspace, and collaboration tools.
• Experienced in innovative approaches to learning design that engages and motivates adult learners.
• Fluency in English required. Professional proficiency in French, Spanish, or Arabic preferred.

Requirements

• Compensation: (U.S. Pay Rate: 80,000 - 90,000 USD); (UK Pay Rate: 50,000 - 60,000 GBP).
• Ranges are based on various factors including the labor market, job type, internal equity, and budget.
• Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Benefits

• 10 sick days.
• 10 US holidays.
• 20-25 paid time off days depending on role and tenure.
• Medical insurance starting at $163 per month.
• Dental starting at $6.50 per month.
• Vision starting at $5 per month.
• FSA for healthcare and commuter costs.
• 403b retirement savings plans with immediately vested matching.
• Disability & life insurance.
• Employee Assistance Program available to staff and their families.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.

Equal Opportunity Employer

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.