IT Technician (dental experience)

DataSHUR Corp

Job Description

Location: Hybrid – Remote with On-Site Visits (1x/week + ad-hoc as needed)
Employment Type: Full-Time

About the Role

We’re looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment.

Key Responsibilities

Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS .
Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices).
Deliver and set up computers at client locations as needed.
Manage and track service tickets through Autotask (or similar PSA tools).
Troubleshoot network issues, software installations, and integrations between dental systems.
Maintain clear documentation and client records.
Ensure HIPAA-compliant data handling and maintain cybersecurity best practices.

Requirements

2+ years of IT support experience , ideally within a dental or healthcare setting.
Strong hands-on experience with Dentrix and DEXIS is required .
Familiarity with Autotask or similar PSA platforms is highly preferred .
Solid understanding of Windows environments, networking, and remote desktop support.

Apply

Vacancy posted 28 days ago

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