Guest Experience Lead

Join to apply for the Guest Experience Lead role at McDonald's . McDonald's provides reasonable accommodations on a case-by-case basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or reading this job posting or require an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. Perks & Benefits Competitive pay from $14.25 - $18.14 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* And much, much more! Role Responsibilities Lead the experience: Check in with guests and ensure they are enjoying themselves. Handle guest concerns and provide resolution to their satisfaction. Work collaboratively with your team to maintain a welcoming, friendly, and clean restaurant environment. Offer insights into promotions and benefits of using the McDonald's App, Mobile Order & Pay features. Qualifications for Success A humble and hospitable demeanor. Passion for helping and serving others (customers and team members). A desire to learn and grow. Effective communication skills and the ability to anticipate customer needs. Additional Information We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, gender, age, disability, or other protected characteristics. We provide reasonable accommodations for individuals with disabilities during the application and employment process. Please contact the restaurant to request accommodations. This posting provides general information; it is not an exhaustive list of duties. Employees perform various tasks every shift. #J-18808-Ljbffr