Warehouse Manager

Job Description

Job Description

Warehouse Manager (Fulfillment & Distribution Operations)

We are seeking an experienced and results-driven Warehouse Manager to lead operations within our global fulfillment center. This role is responsible for the overall performance, efficiency, and safety of warehouse operations, including inbound, outbound, inventory control, and team leadership. The Warehouse Manager will drive operational excellence, implement scalable processes, and ensure best-in-class service levels for our customers.

The ideal candidate is a strong leader with a proven track record in high-volume distribution environments, capable of managing teams, optimizing workflows, and delivering measurable results.

Key Responsibilities

Operations Leadership

• Oversee all warehouse operations including receiving, put-away, inventory control, picking, packing, and shipping
• Ensure timely, accurate, and cost-effective fulfillment of all customer orders
• Develop and execute operational strategies to support business growth and seasonal volume fluctuations
• Establish and enforce standard operating procedures (SOPs) to drive consistency and efficiency

Team Management & Development

• Lead, coach, and develop a team of supervisors and warehouse associates
• Drive a culture of accountability, safety, and continuous improvement
• Manage workforce planning, scheduling, and labor optimization to meet service level agreements (SLAs)
• Conduct performance reviews, training programs, and succession planning

Inventory & Systems Management

• Maintain accurate inventory levels through effective control processes, cycle counts, and audits
• Oversee warehouse management systems (WMS), ensuring accurate transactions and data integrity (NetSuite or similar)
• Collaborate with procurement and planning teams to ensure optimal inventory flow and storage utilization

Shipping & Logistics Oversight

• Manage all outbound logistics including LTL, FTL, and small parcel shipments
• Negotiate and maintain relationships with carriers and third-party logistics providers
• Ensure compliance with shipping regulations, documentation, and cost control measures
• Ensure full compliance with OSHA and company safety standards
• Promote and enforce a strong safety culture, including training, audits, and incident prevention
• Maintain a clean, organized, and audit-ready facility

Cross-Functional Collaboration

• Partner with customer service, procurement, and production teams to align on demand and fulfillment priorities
• Participate in leadership meetings to support strategic planning and operational forecasting

Financial & Operational Accountability

• Manage warehouse budget including labor, equipment, and shipping expenses
• Analyze operational data and financial reports to drive cost savings and efficiency improvements
• Support capital planning for equipment, systems, and facility enhancements

Skills and Qualifications

• 7–12+ years of warehouse, fulfillment, or distribution experience, with 3–5+ years in a management role
• Proven leadership experience managing supervisors and large warehouse teams
• Strong experience with WMS platforms (NetSuite or similar required/preferred)
• Deep knowledge of inventory control, warehouse operations, and logistics (LTL, FTL, parcel)
• Experience in high-volume, fast-paced distribution or e-commerce environments
• Forklift certification and hands-on operational knowledge preferred

Core Competencies

• Strong leadership, team-building, and coaching skills
• Strategic thinking with a hands-on, results-driven approach
• Excellent problem-solving and decision-making abilities
• Advanced organizational and multitasking capabilities
• Strong communication skills across all levels of the organization
• Data-driven mindset with experience analyzing KPIs and operational metrics

Education

• High School Diploma or GED required
• Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred

\nCompany Description

That’s it. has transformed the natural foods category with its portfolio of super snacks, which today includes: Fruit Bars, Mini Fruit Bars, Probiotic Bars, Truffles, Kick Energy Bars, and Crunchables. The entire range of simple and nutritious items are made from limited ingredients while the brand’s flagship fruit bars – the #1 selling fruit bar in America – contain only two ingredients: fruit + fruit. That’s it.

Company Description

That’s it. has transformed the natural foods category with its portfolio of super snacks, which today includes: Fruit Bars, Mini Fruit Bars, Probiotic Bars, Truffles, Kick Energy Bars, and Crunchables. The entire range of simple and nutritious items are made from limited ingredients while the brand’s flagship fruit bars – the #1 selling fruit bar in America – contain only two ingredients: fruit + fruit. That’s it.