Universal Banker II

Drive proactive needs-based sales conversations through service to sales, teller interactions, and appointment setting Maintain comprehensive understanding of retail banking products and services Enhance existing customer relationships and cultivate new ones by understanding and addressing customers’ needs Deliver loan products while ensuring packages are correct and complete Make referrals and cross-sell banking products and services Educate customers on transaction-management technology and available resources Solve customer problems using product and service knowledge Process deposits, withdrawals, and other routine transactions accurately and confidentially Ensure adherence to banking regulations and internal policies Requirements NMLS License required 1+ years of previous banking and cash handling 1+ years of lending experience Demonstrated analytical, accuracy, and problem-solving skills Strong verbal and written interpersonal communication skills Ability to uncover and provide solutions to meet customer needsCurrent Notary Public Certification preferred Must be able to pass a criminal background & credit check Core Competencies Demonstrates expertise in retail banking products and services, with a strong focus on customer relationship management and problem-solving. Proficient in processing transactions and ensuring compliance with banking regulations. Highest-signal resume keywords NMLS License Lending Experience Cash Handling Customer Relationship Management Analytical Skills Hard Skills Retail Banking Products Transaction Management Loan Products Delivery Cross-Selling Deposit Processing Withdrawal Processing Soft Skills Interpersonal Communication Problem-Solving Customer Needs Analysis Certifications & Qualifications NMLS License Notary Public Certification Industry Keywords Banking Regulations Customer Relationship Management Service to Sales Appointment Setting Tools & Technologies Transaction-Management Technology #J-18808-Ljbffr