CLAIMS MANAGEMENT SPECIALIST (SR-20) [2 vacancies]

Help protect taxpayers' money by investigating claims, determining liability, and supporting fair, well-documented resolutions. This position investigates, evaluates, and manages property damage, personal injury, and liability claims involving the City, working closely with legal staff, claimants, and other agencies to support timely and fair claim resolutions. What You'll Do Investigate claims by gathering evidence, conducting site visits, and interviewing involved parties. Evaluate liability, damages, coverage, and applicable laws to adjust claims and make sound recommendations. Prepare clear reports and assist in negotiating fair settlements. Coordinate with relevant City departments, claimants, and others to ensure compliance and resolution of claims. There is one (1) vacancy with the Department of the Corporation Counsel, Litigation Division, in Honolulu. Special Working Conditions Work schedule may be adjusted to include evenings, weekends, and holidays. Must be physically able to efficiently and effectively perform investigative work that requires moderate to arduous physical exertion, including but not limited to the ability to: Ascend and descend ladders, scaffolds, and stairs Move safely over uneven terrain or in confined spaces to access and investigate site Traverse regular and steep terrain Bend, crawl on hands and knees, and/or reach and lift to perform inspections Lift and carry or otherwise move 25 pounds Use of personal vehicle is required to drive to various locations for investigations, site visits, etc. Salary for the position at the Department of the Corporation Counsel is commensurate with applicable experience: $4,961 to $5,811 per month (SR-20), pending approval. There is one (1) additional vacancy with the Board of Water Supply, in the Office of the Manager & Chief Engineer. Special Working Conditions Required to respond to incidents during off-work time (evenings, weekends, and holidays) when risk management representation is required. Salary for the position at the Board of Water Supply is the entry rate: $4,961 per month (SR-20). Enjoy excellent employment benefits, including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the "Benefits" tab at the top of this posting or visiting Apply today and take the first step toward a lasting career! At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment. Education Requirement Equivalent to graduation from a regionally-accredited four‑year college or university with a bachelor's degree. Work experience may be substituted for a bachelor's degree on a year‑for‑year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor's degree. Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree. Four (4) years of general work experience (does not need to be professional level experience) in claims adjustment may substitute for a general bachelor's degree. The education requirement must be met at the time of application. Education obtained outside of the United States must be comparable to a degree earned at an accredited college/university in the United States. In order to receive credit for the education, proper documentation, e.g., a foreign credential evaluation (FCE), must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Experience Requirement Two (2) years of progressively responsible professional work experience which involved investigating, analyzing, adjusting and settling claims of liability, property damage, and/or automobile cases for insurance companies and/or self‑insured programs of government and/or major private organizations. Applicable Skills Knowledge of the principles and practices of insurance claims adjusting. Knowledge of risk management principles, concepts and practices. Knowledge of claims investigations and settlement techniques. Knowledge of interviewing and investigating methods and techniques. Ability to investigate, evaluate, adjust and settle liability, property, personal injury, and automobile claims. Ability to read and evaluate medical reports relating to claims for injury. Ability to exercise sound judgment in analyzing and evaluating a wide variety of claim data to identify issues and make recommendations for the adjustment of claims. License Requirement Possession of a valid driver's license (Type 3/automobile), prior to appointment. If you qualify for the position, your name will be eligible for consideration for current vacancy and future job openings with this job title. Screening will be based on the education, experience, and other job‑related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu. #J-18808-Ljbffr City and County of Honolulu, HI