Service Porter

Job Description

Job Description

Service Porter

Location: Oakes KIA | North Kansas City, MO
Schedule: Full-Time | Monday - Saturday with a Rotating Day Off
Compensation: $20.00-$24.00 per hour

The Service Porter plays an important role in creating a smooth, efficient experience for both customers and the service team. You'll assist with moving vehicles, supporting Service Advisors and Technicians, maintaining the service drive, and ensuring the department operates safely and efficiently. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development.

• Competitive pay based on experience

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off + paid holidays

• Employee discounts

• Career growth across multiple stores

• Locally owned and operated

• Tuition reimbursement

• Community involvement and volunteer opportunities

• Safely move customer and dealership vehicles throughout the service department and dealership property.

• Assist Service Advisors, Technicians, and the Service Manager with daily operational tasks to keep the department running efficiently.

• Operate the customer shuttle when needed while providing friendly and professional customer service.

• Maintain the cleanliness and organization of the service drive, parking areas, and customer vehicle staging locations.

• Support the service team by retrieving vehicles, assisting with vehicle flow, and completing additional tasks as assigned.

We're looking for someone who takes pride in their work, enjoys staying active, and wants to be part of a team. The ideal candidate is dependable, safety-conscious, customer-focused, and willing to jump in wherever needed to help the department succeed. Previous dealership experience is not required—we're happy to train someone with the right attitude and work ethic.

• You enjoy working in a fast-paced environment.

• You have a positive attitude and strong work ethic.

• You're dependable and show up ready to work every day.

• You enjoy helping teammates and providing excellent customer service.

• You can stay organized while managing multiple responsibilities.

• You take pride in handling vehicles safely and professionally.

• You're coachable and eager to learn.

• You enjoy being active rather than sitting behind a desk all day.

• Valid driver's license with an acceptable driving record

• Ability to pass a standard background check

• Strong reliability and consistent attendance

• Comfortable working in a fast-paced, customer-focused environment

• Basic computer skills and willingness to learn new systems

• Ability to stand and walk for extended periods

• Ability to safely operate customer and dealership vehicles

• Previous customer service experience is preferred but not required

Oakes Auto Group is a locally owned and rapidly growing dealership group serving the Kansas City metro. We take pride in creating a workplace that feels supportive, grounded, and people-first. Our teams across North Kansas City, Olathe, and Kansas City operate with a shared focus on teamwork, personal growth, and doing right by our customers and our community.

We invest heavily in training, development, and internal promotion because we want our people to build long-term careers here, not just hold short-term jobs. Our stores value open communication, accountability, and a winning attitude, and we genuinely celebrate our employees’ successes and milestones.

Beyond the walls of our dealerships, we stay active in the community through local partnerships, volunteer opportunities, charity drives, and events that bring people together. We’re proud to represent a brand that is known for its culture, its commitment to service, and its belief that great people create great experiences.

If you’re looking for a workplace where you can grow, feel supported, and make an impact, Oakes Auto Group is a place where you can build your career.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.