Service Line Director, Air & Ground Medical Transportation

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will serve as a client-facing leader supporting Care at Home Services initiatives for a California-based client. You will develop and execute category management strategies for Patient Transportation services, including air ambulance, helicopter transport, and ground ambulance transportation. You will lead strategic sourcing and contract negotiations, build collaborative client and supplier relationships, and identify opportunities to improve total cost of care. You will leverage analytics, market intelligence, and cross-functional partnerships to deliver sustainable savings, optimize transportation networks, and support strategic initiatives that advance client objectives and organizational performance. Responsibilities: Develop and execute category management strategies for air ambulance, helicopter transport, ground ambulance, and related Patient Transportation service categories. Lead strategic sourcing initiatives, including RFP development, supplier evaluations, contract negotiations, and implementation activities for transportation service providers. Analyze transportation spend, utilization patterns, market trends, and supplier performance to identify cost savings opportunities and drive informed decision-making. Establish and maintain collaborative relationships with clients, transportation providers, and cross-functional stakeholders to support category objectives. Develop sustainable fee schedules, transportation cost management strategies, and savings initiatives that improve total cost of care. Negotiate complex transportation contracts and commercial terms to achieve favorable financial, operational, and service outcomes. Partner with Legal, Finance, Procurement Operations, Supply Chain, and other stakeholders to support sourcing and contracting activities. Leverage analytics, market intelligence, and digital tools to enhance transportation category performance and support source-to-pay processes. Drive change management efforts associated with transportation sourcing strategies, category management, and operational improvement initiatives. Support sustainability objectives, governance requirements, internal controls, compliance activities, and continuous process improvement efforts. Qualifications: Relevant degree preferred. 7 or more years of relevant experience required. Experience sourcing, contracting, or managing healthcare transportation services, including air ambulance, helicopter transport, and ground ambulance providers highly preferred. Strong understanding of transportation network economics, reimbursement models, utilization drivers, and service delivery considerations preferred. Experience employing strategic sourcing methodologies and experience leading large-scale contract negotiations and supplier management initiatives. Excellent client relationship management, communication, and stakeholder engagement skills. Master's degree and professional certifications such as C.P.M. or APICS a plus. Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law. Working at Vizient means making a difference in today’s dynamic health care industry, every day. Our mission is to connect health care organizations and providers with the knowledge, solutions and expertise that enable them to accelerate their clinical and operational performance. Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good. Across our enterprise of companies, we have the scale and depth to deliver exponential impact across the continuum of care: Provista – Proven supply chain partner specializing in extended, diagnostic and preventive care facilities, including surgery centers, home health and senior living Apexus – The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration aptitude – The industry’s first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Sg2 - Providing a unique blend of analytics, intelligence, consulting and education to enable health system leaders to integrate strategic growth and performance across the continuum of care. Click here for Vizient Careers Home Page.