GROCERY/UTILITY CLERK
Kroger Family of Companies
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
RESPONSIBILITIES
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Stocks grocery product in correct locations
Pull down and condition Grocery products
Utilize equipment to unload Grocery load from semi-trailers
Sort load merchandise in preparation for stocking
Cut and open boxes for stocking
Load merchandise on U-boats for stocking
Transfer merchandise by U-boats through store
Stack pallets of merchandise in backroom storage area, stack pallets for return
Rotate perishable products, monitor code dates and remove out of codes products
Remove empty boxes and trash from aisles and properly disposes of them
Order grocery products
Check-in vendors, verify incoming orders
Count product in the backroom for inventory
Build displays, set and reset items and make price changes as needed
Check out customers on registers as needed
Assist in training of new individuals to this Dept., as needed
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
Must be able to perform the essential functions of this position with or without reasonable accommodation
QUALIFICATIONS Minimum
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math
Desired
High school diploma or equivalent
Retail experience
Second language: speaking, reading and/or writing
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