Rooms Controller

Hire Desk Controller – Fixed Term Contract (12 months) Location: West Bromwich – Monday to Friday 08:30 to 17:00 – 37.5 Hours. This role is based at the depot and is a vital part of operations on the front line of sales and customer service. The Hire Desk Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with all parts of the depot to ensure the customer’s needs are met and they are satisfied with our service. Responsibilities On a day‑to‑day basis, you will be desk‑based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to deliver the needs of customers with readily available equipment and maintain close contact. Qualifications Strong organisational skills Strong communication skills both verbally & written Adaptability Commitment to learn and develop Driving licence Previous experience working within the hire industry or a similar sales or operational role Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver What Will We Provide? All on‑the‑job training with dedicated product and system training teams Tailored development programmes to suit individual needs Internal progression opportunities Benefits 26 days holiday (plus Bank Holidays) Life assurance Pension Scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression Voluntary Health Cash Plan My Staff Shop discounts and offers Green Commute Initiative: Work scheme for cycling PAM – Employee Assistance Programme (EAP) Speedy operates an industry‑leading Work Life Balance initiative supporting colleague wellbeing and offering flexible working arrangements including flexible start/finish times, shorter days, term‑time hours and job share opportunities. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment. #J-18808-Ljbffr