Technical Program Manager

Role Description

As a Technical Program Manager, you will drive the successful delivery of complex technology projects and programs that will help in reaching business goals across the firm. In this role, you will leverage your deep knowledge of technical principles, practices, and theories to develop innovative solutions while effectively managing resources, budgets, and high-performing teams.

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.

As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Responsibilities

• Develops and executes comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Conducts bi-weekly demos of work completed with the internal team and also does stakeholder reviews with every release.
• Identifies and mitigates risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborates with cross-functional teams, including engineering, product/design, QA, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.

Qualifications

• 10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• High degree of JIRA expertise.
• Scrummaster who will lead daily standups and sprint retrospectives, as well as other processes and ceremonies as needed.
• Experience with web/mobile app delivery including eCommerce.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of services.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.

Preferred Qualifications

• Proficiency with project management tools.
• Experience leading technology programs in new-build or large-scale workplace expansion projects.
• Excellent analytical reasoning, problem-structuring skills, and a demonstrated bias for data-driven decision-making.

Company Description

Tauck is recognized as a world leader in deluxe escorted vacation tours; a fast-growing company in a thriving industry. We offer more than 150 intriguing, all-inclusive vacations to the most popular worldwide destinations. These creative itineraries, with spectacular sightseeing and premium accommodations, are carefully choreographed to create enriching experiences and enlighten travelers interested in high quality, cultural vacations.

Visit Tauck website for more information about the company.