Integration Center Associate - HLM

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Integration Center Associate – HLM is an entry level position working within a large team to complete customer orders. The Associate will assist technicians with unboxing, setup, kitting, labeling, and processing of various computer hardware and components. This position reports to the Integration Center Manager.

Role Description

• Receive and process inbound inventory using the Warehouse Management System (WMS)

• Unpacking, packing, and kitting of hardware and components

• Process shipments using WMS

• Complete inventory transfers using WMS and SharePoint Forms

• Removal of trash, such as device packaging

• Box and Package

• Provide email updates of the status for customer orders as requested by management

• Collaborate with Integration Center Techs to complete tasks

Behaviors and Competencies

• Communication: Can communicate simple ideas and information clearly.

• Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.

• Teamwork: Can understand the importance of teamwork and is developing the ability to contribute effectively to team efforts.

• Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.

• Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned.

• Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.

• Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned.

• Training: Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions.

• Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.

• Time-Management: Can demonstrate a willingness to share knowledge and skills with others when asked.

Skill Level Requirements

• Familiarity in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting. - Basic

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic

Other Requirements

• High School Diploma or equivalent

• Basic understanding of computers and technology

• Ability to move or lift up to 30 lbs

• Ability to travel 10%

The estimated annual pay range for this position is $35,360 - $45,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status