Field Service Technician

Job Description

Job Description

Company: Lightning Unlimited
Location: Houston, TX
Job Type: Full-Time, Field-Based
Industry: Commercial & Industrial Standby Power Systems

Compensation & Benefits:

• $35-$50 Per hour basedon expereince
• Performance-Based Incentives
• Full Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Company-Recognized Paid Holidays
• Company-Provided Service Vehicle
• Company-Provided Tools
• Manufacturer-Specific Training
• Career Growth & Advancement Opportunities

Power Mission-Critical Systems. Solve Complex Problems. Build Your Career.

Lightning Unlimited is seeking an experienced Field Service Technician to join our growing team in Houston, Texas.

This is a hands-on, field-based opportunity for a skilled technician with experience servicing commercial and industrial standby power systems, including diesel and natural gas generators, Automatic Transfer Switches (ATS), switchgear, and associated electrical power equipment.

As a Field Service Technician, you'll diagnose complex mechanical and electrical problems, perform repairs and preventive maintenance, and provide exceptional service to customers who rely on backup power to keep their operations running.

If you have strong generator experience, enjoy troubleshooting complex equipment, and take pride in solving problems in the field, we'd like to hear from you.

What You'll Do:

Generator Diagnostics & Repair

• Diagnose mechanical and electrical issues with commercial and industrial generator systems.
• Troubleshoot and repair diesel and natural gas generators.
• Diagnose and service Automatic Transfer Switches (ATS).
• Troubleshoot switchgear and associated standby power equipment.
• Use OEM diagnostic software, digital tools, meters, and specialized equipment to identify system faults.
• Complete repairs accurately and efficiently while maintaining high-quality standards.

Preventive Maintenance

• Perform scheduled preventive maintenance, including:
  • Oil and filter changes
  • Coolant inspections and service
  • Fuel system checks
  • Valve adjustments
  • Battery testing
  • Electrical system inspections
  • Generator load and operational testing
  • General equipment inspections
• Identify developing issues before they lead to equipment failure or customer downtime.

Technical Troubleshooting

• Read and interpret electrical schematics, wiring diagrams, technical manuals, and service orders.
• Diagnose complex engine, electrical, fuel, control, and power-generation issues.
• Use manufacturer-specific diagnostic tools and software.
• Make sound technical decisions while working independently in the field.

Customer Service

• Serve as a professional representative of Lightning Unlimited at customer locations.
• Communicate clearly with customers regarding equipment condition, repairs, maintenance needs, and recommendations.
• Deliver responsive, service-first support.
• Build trusted, long-term customer relationships through technical expertise and reliable follow-through.

Documentation & Compliance

• Maintain accurate service records and inspection reports.
• Document diagnostics, repairs, parts used, and recommendations.
• Complete job documentation accurately and on time.
• Maintain a safe, clean, and organized work environment.
• Follow all company safety policies and applicable OSHA guidelines.

Travel Requirements

This is a field-based position requiring travel to customer locations.

• Regular travel throughout Texas.
• Occasional out-of-state travel.
• Some overnight stays are required based on customer and project needs.
• Company-provided service vehicle for work-related travel.

What We're Looking For:

Required Qualifications

• 5+ years of experience servicing commercial or industrial generators.
• Strong working knowledge of diesel and/or natural gas generator systems.
• Experience diagnosing mechanical and electrical generator issues.
• Knowledge of generator engines, controls, and electrical systems.
• Ability to read electrical schematics, technical manuals, and wiring diagrams.
• Strong mechanical aptitude and troubleshooting abilities.
• Comfortable using digital diagnostic tools and OEM software.
• Basic proficiency with Microsoft Office.
• Strong attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently in field and remote environments.
• Valid driver's license with a clean driving record.
• Ability to lift 50+ pounds.
• Ability to work outdoors and in commercial and industrial environments.

Preferred Experience

Experience with any of the following is highly valued:

• Commercial standby generators
• Industrial generators
• Diesel generators
• Natural gas generators
• Automatic Transfer Switches (ATS)
• Switchgear
• Generator controls
• OEM diagnostic software
• Electrical troubleshooting
• Preventive maintenance
• Load bank testing
• Emergency power systems

What Success Looks Like:

Our most successful Field Service Technicians:

• Diagnose problems accurately and efficiently.
• Complete high-quality repairs that restore equipment reliability.
• Identify potential problems before they result in system failures.
• Communicate clearly and professionally with customers.
• Maintain accurate and timely service documentation.
• Work safely and independently in the field.
• Take ownership of every service call from diagnosis through completion.
• Continuously develop their technical knowledge and expertise.

Why Join Lightning Unlimited?

At Lightning Unlimited, our technicians support the power systems that businesses and critical operations depend on.

You'll join a growing company that values:

• Technical excellence
• Service integrity
• Hands-on expertise
• Professional growth
• Customer relationships
• Safety and accountability

We provide the tools, vehicle, training, and opportunities you need to continue developing your technical expertise and advance your career.

Join a team that powers reliability.

If you're an experienced generator technician ready to take on complex challenges, work independently in the field, and make a real impact for customers, apply today.

Lightning Unlimited is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees without regard to any characteristic protected by applicable federal, state, or local law