Product Photography Lead — Quality, Teams & Innovation

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. Every menu on ezCater is an opportunity to make a powerful first impression. The photo team is responsible for one of the most visible parts of that experience - ensuring thousands of restaurant partners are represented with imagery that's accurate, appetizing, and consistent. Nailing that first impression and ensuring our menus all have beautiful, expectation-setting food photography, is our mission. We’re looking for a Supervisor, Product Photography to own that challenge. This person will lead a small team of Photo Curation Specialists, oversee our national freelance photographer network, and be a central voice in how we define and measure photo quality as our menu tooling evolves. This is a role for someone who is trained in the craft and energized by building the systems that make quality scalable. What You'll Do Own the quality standard. Develop and maintain photo quality frameworks, style guides, and acceptance criteria across in-house, freelance, and partner-submitted content. Manage our freelance network. You’ll set quality and consistency standards across our national network of photographers conducting on-site shoots at restaurant partner locations. You’ll also participate in shoots yourself, coach freelancers directly, and hold output to a high standard. Manage and develop a team of Photo Curation Specialists responsible for reviewing, processing, and maintaining photo content across the network. You’ll set priorities, ensure we adhere to our SLAs, and build the feedback loops that keep the team performing. Evolve how we operate. We're actively building toward a world where self-service tools and integrations handle what today is manual work. You'll partner with Product and Engineering to drive that transition, and ensure quality doesn't slip as automation takes on more of the load. Own our photo metrics. You’ll track photo coverage metrics across the partner network, and use that data to drive prioritization and make the case for investment. Diagnose and fix. Identify process gaps, redesign what isn't working, and ensure photos flow correctly across our systems—tools work for partners, handoffs work for internal teams, and nothing falls through the cracks. Communicate the value. Help restaurant partners and critical cross-functional collaborators understand what strong photo coverage does for their business and what’s required to meet our standards. Represent the discipline cross-functionally. Photo quality touches product, sales, and partner relationships. You’ll be expected to bring a clear point of view to those conversations and advocate for what the work requires. What You Have Photography is your foundation. You have 2+ years of food or product photography experience. You've shot professionally, you know what makes an image work, and you can coach others on it. You're comfortable participating in on-site shoots and accountable for the quality of what comes back. You’ve led people. You’ve spent 1-3 years leading a team with a track record of direct feedback, developing people, and holding performance standards in a fast-moving environment. Data informs your decisions. Comfortable in Sigma, Tableau, or equivalent BI tools. You use data to surface what's wrong and make the case for what needs to change. You know (and act) when something isn’t working. When a process isn't scaling, you diagnose why and propose something better. You're comfortable with operational change and can bring a team through it. You know your tools. Proficient in Salesforce, Monday.com, Slack, Lightroom, and Photoshop. You pick up new tools quickly and think about how they connect across a workflow. You manage projects well. You track what matters, escalate the right things, build relationships to drive collaboration, and don't let ambiguity stall progress. You communicate with clarity. You can synthesize data into a point of view, give hard feedback well, and build trust across the org. Ability to travel up to 25% for Together Weeks, team gatherings, photoshoots, and other events, when applicable. The national total target cash compensation range for this position, including base salary and bonus target, is $72,000–$93,000 annually.* Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get From Us You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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