Senior Systems Analyst

Senior Systems AnalystLooking for a Senior PL/SQL Developer to join our growing team. This role is for a Senior PL/SQL Developer to work under minimal supervision with wide latitude for managing program and project implementation and making significant contributions to project goals and planning efforts. Client supports a high-volume healthcare data system that is accessed through multiple web portals. This high-volume system operates out of multiple data centers and must reliably be available to its clients 7x24x365.ResponsibilitiesFunctions as an individual contributor under minimal supervision, contributing to non-routine problem-solving and/or designs, and implements new software applications or programs; coordinates and plans all the tasks required for implementation, operations and maintenance.Analyzes and studies system requirements and develops methods for problem-solving by producing complex flow charts/data flow diagrams and/or associated documents.Advises on computer requirements and limitations to help define automation needs.Develops detailed, coding-level flowcharts, action diagrams, pseudo codes, and associated documents from high-level flowcharts.Collaborates with senior team members on system design, documents and maintains software component specifications in detailed technical design.Collaborates with global development and testing team and for the successful delivery of the projectLeads design discussions with application and program team leads.Develops pseudo codes, tables, and narrative descriptions to implement changes.Provides technical consultation in solving problems of design and reliability, and in maintaining the ability of the system.Writes procedural guidance to be followed by users.Maintains files, records, and operational data, and prepares periodic and special reports and other various documents pertaining to assignments.Participates in the testing of computer programs, revising and refining all necessary documentation as testing is completed.Monitors system errors, diagnoses, and corrects errors.Participates in the review of existing programs to make refinements that increase their efficiency.Triages production tickets and troubleshoots issues as needed; communicates with customer as appropriate.GeneralExcellent understanding of how software applications and programs are developed, deployed, and maintained.Fully understands the software development life cycle (SDLC) and software testing life cycle (STLC) as well as system support and maintenance processes; demonstrates strong knowledge of applications methodologies, best practices, and procedures; and applies them to projects to ensure that applications objectives are achieved.Demonstrates business knowledge in one or more domains.Understands the concept of SLAs / OLAs in support of system operations.Tracks and manages work through an internal ticketing system.Adheres to CMMI standards and process level improvements.Excellent understanding of standard operating procedures in Operations and ITIL processes.CustomerParticipates in meetings with customer and actively contributes towards resolving problems and walking through design solutions as needed.Possesses unwavering commitment to customer service and operational excellence.Assists in supporting client presentations and demos.Provides technical and operational support to projects and programs.Keeps abreast of new technology and market developments.Talent DevelopmentRequests and gives both negative and positive feedback.Guides and mentors junior Systems Analyst staff in ensuring compliance with operations release standards and best practices.Conducts knowledge transfer to junior Systems Analyst staff and provides training on new techniques and processes.Required QualificationsBachelor's degree in Computer Science, Information Systems, or a related field7–11 years of experience in software development across multiple programming languages and operating systemsExperience with the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)Experience supporting system operations using ITIL processesAdvanced experience with relational database development (Oracle, SQL Server)Strong PL/SQL development skills, including: Stored procedures, packages, functions, and triggersPerformance tuning and optimization of complex queriesExperience working with large datasets and relational database conceptsExperience with version control and defect management tools (e.g., Git, SVN, JIRA)Experience in healthcare industry, RA Process, 835, Claims moduleStrong understanding of client-server architectureExperience designing and building scalable, high-availability applicationsStrong analytical and problem-solving skillsStrong written and verbal communication skills, including the ability to explain technical issues and solutions to stakeholdersAbility to work independently and collaboratively in cross-functional teamsAbility to manage multiple priorities and meet delivery commitmentsPreferred QualificationsMaster's degree in Computer Science, Information Systems, or a related fieldDomain knowledge of Medicare, Medicaid, or other healthcare programsExperience with object-oriented analysis and design and modern programming languages (e.g., Java,.NET, SQL)Experience with web-based application development and client-server architectureStrong understanding of relational database concepts and performance optimizationFamiliarity with UML or similar modeling techniquesExperience with Linux-based environments and scripting languages (e.g., Python, Perl)Familiarity with modern web technologies (e.g., AJAX, XML-RPC)Proficiency with Microsoft Office and collaboration tools (e.g., SharePoint, WebEx, Teams)