Property Manager

Job Details Location: Modesto, CA 95355. Position Type: Full Time. Salary Range: $58,240.00 - $66,560.00 per year. Shift: Day. Category: Management. Job Summary The following attributes are desirable for job success: experience in managing/leasing multi‑family properties, certification in the multi‑family (ARM, CAM, NALP, etc.), bookkeeping experience, effective communication skills, safety consciousness, self‑motivated, detail oriented, ability to work under pressure, self‑direction, ability to work with or without direct supervision, and the potential to become a team leader. Responsible for conversion of telephone and walk‑in prospects to leases, resulting in maintained and increased occupancy, and for effectively communicating to existing residents and establishing a successful renewal program. Responsible for weekly/monthly reporting including receipt and posting of rents and coordination of day‑to‑day development activities, in accordance with Quantum Residential standards. Manage office clerical, filing and record‑keeping systems. Identify and strive to meet resident needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Additional duties or job functions may be required as deemed necessary by supervisory personnel. Marketing Respond effectively to telephone inquiries to generate prospective resident visits to the property. Show and demonstrate apartments, utilizing sales skills to demonstrate market‑ready product and availability to close prospects. Follow‑up with prospective residents. Monitor telephone and walk‑in traffic at property via guest cards and traffic logs. Walk model tour route and open models daily to ensure quality presentation. Obtain lease information and complete lease applications. Conduct required credit and reference checks. Set up and maintain lease files. Conduct periodic market surveys, as requested. Encourage resident retention by contacting all residents on renewal report that are not currently on lease or leases set to expire. Lease Administration Responsible for securing at minimum the industry average of the overall closed leases at the property. Perform move‑in inspections with new residents. Review Welcome packet with new resident in a timely manner. Maintain legal records/files.Input daily activity on daily and vacancy reports. Manage Resident Relations Prepare and process resident service requests. Assist with resident problems and complaints concerning rent payments, service requests, etc. Assist with preparation of newsletters and promotion flyers. Assist with planning of community activities and events. Ensure that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner. Accounting Policies and Procedures Operate the property within the financial guidelines, i.e., the budget, established by the Regional Property Manager and Owner. Collect, record & deposit rental payments, application fees, security deposits, etc. Maintain account records and journals and make bank deposits. Help prepare weekly and monthly reports as required. Help prepare legal action for evictions, as necessary. Affordable (if applicable) Comply in a timely manner to all regulatory agencies and investors. Ensure administrative and building operations are in compliance with the regulatory agencies. Conduct initial certifications, annual re‑certifications, rent increases, and utility allowances, in accordance with the LIHTC and HUD guidelines. Prepare applicable sites for Management and Occupancy (MOR), REAC, Housing Quality Standards (HQS), regulatory agencies, investor audits, and inspections. Other Tasks as Assigned Up to and including all overall management of building and in the event that there is a lack of staffing. SUPERVISORY RESPONSIBILITIES Direct supervision of the office staff and maintenance staff including time‑card approvals. Qualifications Education and/Or Experience High school diploma or general education degree (GED). Two years related experience in property management/training preferred, or equivalent combination of education and experience. Office Experience Proficient in MS Office, particularly email (both the desktop version and web based), Word, and Excel; knowledge of office management systems and procedures, excellent time management skills, ability to multi‑task and prioritize work. Attention to detail and problem‑solving skills. Language Skills Ability to read and interpret documents such as emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Reasoning Ability Ability to add and subtract numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Physical Demands Regularly required to stand; use hands to handle or feel and reach with hands and arms. Frequently required to walk, climb, or balance, and talk or hear. Frequently required to sit; stoop, kneel, and/or crouch. Must frequently lift and/or move up to 25 pounds and, on rare occasions, move more than 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment Employee rarely exposed to outside weather conditions. Occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. Noise level is usually moderate. Additional Requirements Must have a valid driver’s license and valid liability insurance. May require use of personal vehicle. May require overtime to meet deadlines. May require out‑of‑town travel to conferences. #J-18808-Ljbffr