Front Desk / Guest Service Associate
$15.92 per hourEuropean Wax Center Brick NJ
Job Title
This position is responsible for providing a lasting and engaging phone and in person experience for our guests by booking reservations, confirming reservations, and handling guest concerns.
A Day in the Life
- Deescalates upset guests and offers a resolve to their concern when unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource.
- Followed up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
- Handles confidential information, including guest contact information, with a high degree of integrity
- Books guests reservations accurately and efficiently while providing an excellent guest experience
- Confirms reservations by calling guests 1-2 days before the guests reservation
- Identifies new guests and creates new guest profiles by acquiring guests contact information and explaining center policies, such as the medication and late policy
- Answers guests questions and provides necessary resources for the guest to find answers in the future.
- Ensures desk area and equipment are clean and in good working order at end of shift.
- Notifies Guest Relations Center Manager of any questions or concerns presented by guest or the team.
What Sets You Apart
- Ability to be friendly and engaging on the phone with guests.
- Ability to focus on phone calls in a fast paced environment
- Ability to handle escalated calls with confidence and professionalism.
- Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
- Ability to prioritize work effectively.
- Strong verbal communication skills.
- Ability to receive constructive feedback from team and management
- Must be able to work well with the team.
- Must be dependable and reliable
- Must have flexibility to meet shift requirements
- Must be a team player and pick up shifts, if needed
Education and Experience
- High school diploma required. 1-3 years of experience in a call center or retail environment preferred
Compensation
- $15.92 per hour plus bonus and incentives
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Front Desk / Guest Service Associate in Brick, NJ vacancy
$34.32k - $36.4k
...uniforms Opportunity for advancement Employee discounts Flexible schedule At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get...SuggestedPart timeWork experience placementCasual workFlexible hoursShift workAfternoon shift$33.11k - $33.59k
...Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement...SuggestedHourly payFull timePart timeLocal areaFlexible hoursShift workWeekend workWeekday work- ...Job Summary We are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor... ..., you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for...SuggestedTemporary workFlexible hours
Innovate Salon Academy
Brick, NJ5 days ago $16 - $20 per hour
...and elevated experience for every guest. This role ensures smooth front desk operations, accurate appointment scheduling, and prompt, courteous service. In addition to supporting the salon... ...and 401(k) with Company match. All associates are eligible for an associate discount...SuggestedHourly paySeasonal workJCPenney
Toms River, NJ4 days ago- ...Guest Service Coordinator Hampton Ridge Healthcare is seeking a Guest Service Coordinator to join our team! We currently have a part time position. Candidate must be able to work weekends and holidays in addition to weekday hours. You will work alongside our Admissions...SuggestedPart timeWeekend workWeekday work
Hampton Ridge Healthcare and Rehabilitation
Toms River, NJ3 days ago - Trinity Rehab is seeking a Part-Time Patient Care Coordinator to support the front desk of our outpatient physical therapy clinic in Brick, NJ. You will welcome patients, assist with check-in kiosks, schedule appointments, and handle co-payments in a friendly, professional...Part timeShift work
- A local dental practice is seeking a Scheduler and Front Desk Coordinator who is bilingual in Spanish and English. The ideal candidate has exceptional customer service skills and thrives in a fun, fast-paced dental environment. Responsibilities include scheduling appointments...Work at officeLocal area
- AAMCO Transmissions, Lakewood, NJ invites a motivated front desk associate to join our busy shop. You will answer phones, organize paperwork, and support a fast-paced service team while delivering friendly, professional customer service. The position offers Monday-Friday...Monday to Friday
- ...attitude; Scan items, explain prices, bag items properly, and handle cash transactions; Keep the checkout area clean and presentable; Answer customer questions and help with their needs; Be available to assist associates across the store as needed...Hiring Immediately...Immediate start
Wal-Mart Stores , Inc.
Neptune, NJ3 days ago - ...OVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. Responsibilities include working with the customer (either internal or external) to get the information required to perform the work on the boat, following...Price workFor contractors
MarineMax
Brick, NJ1 day ago $17 - $19 per hour
..., and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and...Work at office$70k - $80k
...Job Description Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are... ...high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees...HHB Restaurant Recruiting
Toms River, NJ15 days ago$20 - $25 per hour
...customer-focused Administrative Assistant / Front Desk Coordinator to support the daily operations of a homeowners' association management office. This position serves as... ...business day. Provide exceptional customer service while maintaining confidentiality and...Work at officeTaylor Management
Lakewood, NJ5 days ago$20 per hour
...experiences in a fast-paced fitness studio. You will play a key role in greeting members, managing sessions, and providing exceptional service while fostering community relationships. The position offers career growth through training and potential pathways to...Hourly payFlexible hours- ...for overseeing daily operations in a fast-paced, guest-focused café environment. This role ensures exceptional service, strong team performance, and consistent... ...all day-to-day restaurant operations, including front-of-house and kitchen coordination Lead, train...Casual workLocal areaFlexible hoursShift workDay shiftAfternoon shift
Gecko New York
Toms River, NJ11 days ago - Atlantic Offshore Fishery in Point Pleasant Beach, NJ is seeking a skilled Fish Case Worker to join our seafood team. You will stock, display, and maintain a fresh fish case, and assist customers with selections and preparation tips. The ideal candidate has knowledge of...Weekend workEarly shift
$19.11 - $26.28 per hour
Responsibilities The Service Administrator maintains customer accounts, work orders, and service job documentation while ensuring accurate... ..., internal equity, and market conditions. Work Experience Associate degree in business, accounting or related field required....Hourly payWork experience placementWork at officeFlexible hours- ...Job Description Job Description Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service ManagersPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join...Weekly payFull timeImmediate start
Mavis Tire Supply
Brick, NJ3 days ago $34.32k - $90k
...Introduction Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted...Temporary workWork at officeLocal areaMorgan Stanley
Toms River, NJ5 days ago- ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service...For contractorsWork experience placementAfternoon shift
The Sherwin-Williams Company
Brick, NJ3 days ago $16.5 - $20.25 per hour
...Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing...Hourly payLocal areaFlexible hoursShift workWawa
Brick, NJ3 days ago$750 per week
...consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for...Part timeCasual workRemote workFlexible hoursAFG
Point Pleasant Beach, NJ3 days ago$17 per hour
...Part-time Customer Service Representative With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box...Hourly payPart timeNight shiftRaymour & Flanigan
Brick, NJ4 days ago- ...Customer Service Representative Precision Door Service, located in Brick, NJ is seeking a full time Customer Service Representative. Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You will work with smart and...Hourly payPermanent employmentFull timeMonday to Friday
Precision Door Service
Brick, NJ5 days ago - ...TJX - - Responsibilities: Provide courteous customer service and deter dishonesty; Engage customers to promote safe shopping environment; Observe checkout procedures and communicate shrink concerns; Support store leadership in shrink reduction programs; Follow labor laws...
TJX
Brick, NJ1 day ago $15.92 - $18 per hour
...experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services....Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shiftWalgreens
Point Pleasant Beach, NJ3 days ago$16.92 - $19 per hour
...experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy...Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shiftWalgreens
Point Pleasant Beach, NJ1 day ago- ...sanctuary where individuals in our community can discover compassionate support along their health journey. As an Assistant Food Services Director on our team, you will make a meaningful impact on the lives of our extended family. In turn, we are dedicated to...Full time
Complete Care at Shorrock Gardens
Brick, NJ24 days ago $15.92 - $17.1 per hour
...procedures and deters acts of dishonesty within established customer service guidelines. Provides timely, courteous and knowledgeable... ...Observes accurate checkout procedures for customers and Associates Communicates shrink-related concerns to Store Management and...Hourly payTemporary workLocal areaHome officeFlexible hoursTJX
Brick, NJ3 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Brick, NJ2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk / Guest Service Associate. Be the first to apply!
Related searches
- public service officer Brick, NJ
- service consultant Brick, NJ
- service advisors Brick, NJ
- information technology and services consultant Brick, NJ
- car service advisor Brick, NJ
- facility service associate Brick, NJ
- service worker Brick, NJ
- environmental service aide Brick, NJ
- toyota service advisor Brick, NJ
- full time service advisor Brick, NJ