Systems Technician

Systems Technician

The AV systems technician will use a documented audio-visual system design to integrate a turn-key, fully functional AV system. This includes the physical installation of equipment, cable pulls, terminations, troubleshooting, equipment configuration and quality assurance activities. The systems technician leads a crew of student technicians, providing technical training and leadership to inexperienced workers. The technician also performs on-call problem resolution.

Installation

• Physical installation of AV system components (projectors, TV's, racks, equipment, etc.): Understand and execute proper installation methods, following local codes and safety guidelines.
• Know and properly use installation tools.
• Connect devices together: Understand the different signal types, wire types and terminations.
• Configure & program AV devices.
• Provide quality assurance activities that ensure that the installed system is functioning as designed.
• Field Engineering: using best practices, codes, and industry standards, determine pathways, mounting methods, project and site logistics, etc.

Supervision, Coaching, and Leadership

• Lead assigned student technicians in AV install.
• Provide on-the-job training for student technicians.
• Collaborate and work with other full-time technicians.
• Participate in and on occasion, lead team training.

Manage Projects

• Project fulfillment: understand the scope, requirements and intended user experience of a project and then install the project according to those requirements.
• Coordinate with other trades when needed.

System diagnostics and fault resolution

• On call: respond to customer calls, both remotely and in person, to resolve problems with campus AV systems (technical problems and user error).
• Repair AV systems: identify and correct problems in a non-functioning AV system.

Professional Development and Training

• Participate in on-the-job learning opportunities.
• Take online and in-person courses in audio visual technology, methods and processes.

This position provides an opportunity for people of varying levels of skill. If you have a lot of education, experience, and skill, we'll compensate you accordingly. If you are early in your career, this could be a great opportunity for you, too. Different levels of pay are assigned by the hiring department depending on experience/education/skills and business needs.

• Level 50: 1 year of related experience. ($25.00-$32.50)

• Level 51: 2-3 years of experience or equivalent combination of related training/education & experience. ($28.25-$36.25)

• Level 52: 4 years of experience or equivalent combination of related training/education & experience. ($31.25-$40.50)

Skills, abilities, knowledge, licenses, certifications:

• Install, configure, troubleshoot, and maintain audio, video, and integrated AV systems
• Set up and operate sound reinforcement systems, microphones, mixers, amplifiers, and speakers
• Install and maintain video displays, projectors, video walls, and presentation systems
• Configure and support AV control systems and signal distribution equipment
• Knowledge of analog and digital audio/video signal flow
• Structured cabling installation and termination (CAT5e, CAT6, fiber optic, HDMI, SDI, and related AV cabling)
• Utilization of AV testing, calibration, and diagnostic equipment
• Basic networking concepts for AV-over-IP systems (wired and wireless)
• Reading and interpreting technical drawings, schematics, and system diagrams

• Audio and video transmission methods, standards, and protocols
• Digital signal processing (DSP) concepts
• Video conferencing and unified communications platforms
• AV control systems and automation technologies
• Communication media, signal routing, and distribution technologies

• CTS (Certified Technology Specialist)
• CTS-I (Certified Technology Specialist – Installation)
• CTS-D (Certified Technology Specialist – Design)
• Manufacturer certifications (e.g., Crestron, Extron, Q-SYS, Biamp, Shure, Dante)
• OSHA Safety Training Certification
• Lift and ladder safety certifications

• Work independently and as part of a technical team
• Communicate effectively
• Manage multiple projects and prioritize tasks
• Lift and move AV equipment safely and work at heights when required
• Provide professional customer service and technical support during events and installations
• Maintain accurate documentation, and system configurations

What we offer in return:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Generous vacation and sick time, plus 13 paid holidays
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long term disability benefits
• Paid parental and maternity leave
• Wellness program
• Free on-campus parking
• Free UTA passes for employee, spouse, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 50-52

Typical Starting Pay: $25.00-$40.50/hr ($52,500-$84,500)

The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!