Technical Supplier Governance Lead

Technical Supplier Governance Lead

At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not just today but long-term as well. Our people are the driving force behind everything we achieve. Their passion, purpose, and pursuit of innovation empower us to deliver cutting-edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better.

We're a forward-thinking company energized by our work and how we show up for one another. Our culture is built on meaningful impact and genuine enjoyment, because we believe great work and great experiences should go hand in hand.

By offering career development opportunities, comprehensive benefits, and programs that support your wellbeing, we help you thrive personally and professionally. We are here for you, here for good and here for better.

The Technical Supplier Governance Lead supports the governance and performance oversight of technical third-party suppliers supporting the Transformation & Technology organization. This role is responsible for maintaining processes that monitor supplier performance, contract alignment, operational risk tracking, and financial oversight of technical engagements. The position works closely with engineering, infrastructure, digital product, delivery, finance, and procurement partners to ensure supplier performance supports delivery commitments, operational stability, and modernization initiatives across the Transformation & Technology portfolio. Operating within the Technology Governance & Excellence Office (TGEO), the role contributes to the department's governance framework by maintaining consistent oversight, clear accountability, and disciplined performance monitoring for technical supplier engagements.

Responsibilities

Technical Supplier Performance Governance

• Establish and operate governance processes for monitoring technical supplier performance across Transformation & Technology programs and operational services.
• Develop and maintain vendor performance scorecards and reporting frameworks to track supplier delivery, service reliability, and operational commitments.
• Coordinate periodic supplier performance reviews with internal technology leadership.
• Serve as a central coordination point for technical supplier performance visibility within Transformation & Technology.

Contract Alignment and Financial Oversight

• Maintain visibility into technical vendor contracts, statements of work, and renewal timelines supporting technology initiatives.
• Partner with Finance to track vendor spend against approved budgets and contract terms.
• Review invoices and vendor cost allocations to ensure alignment with contracted services and approved technology budgets.
• Monitor contract utilization, engagement aging, and upcoming renewal obligations.
• Provide input to technology leadership regarding supplier performance and contract renewal considerations.

Vendor Financial Governance and Invoice Oversight

• Review and validate vendor invoices to ensure alignment with contractual terms, statements of work, and approved budget allocations.
• Confirm that billed services, hours, and deliverables correspond to contracted engagements and approved work requests.
• Coordinate with Finance and Accounts Payable to ensure accurate cost center allocation and timely invoice processing while maintaining clear financial governance controls.
• Monitor vendor spend against approved Transformation & Technology budgets and identify discrepancies, anomalies, or trends requiring investigation.

Governance Reporting and Operational Cadence

• Develop governance dashboards and operational reporting to provide visibility into supplier performance, delivery risk, and contract utilization.
• Support recurring governance forums by preparing reports, analysis, and briefing materials for leadership review.
• Track action items and remediation plans associated with supplier performance issues.

Risk, Compliance, and Audit Support

• Maintain documentation supporting supplier oversight activities and governance processes.
• Partner with internal audit, risk, and compliance teams to support evidence gathering related to technical supplier engagements.
• Ensure vendor oversight practices align with internal control standards and corporate governance policies.
• Assist in maintaining documentation required for regulatory and internal audit reviews.

Qualifications

Education/Experience

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field, or equivalent professional experience.
• 5+ years of experience supporting technology organizations in vendor governance, program management, IT operations support, or financial governance.
• Experience working with IT service providers, consulting partners, or technology vendors.
• Experience supporting contract tracking, financial monitoring, or operational performance reporting.
• Experience developing governance reporting and executive-level status summaries.
• Experience working cross-functionally with technology, finance, and procurement stakeholders.

Skills

• Strong analytical and problem-solving skills.
• Excellent organizational discipline and attention to detail.
• Advanced Microsoft Excel and PowerPoint skills.
• Strong written and verbal communication skills.
• Ability to translate operational performance metrics into meaningful insights.
• Ability to work across multiple stakeholders in a fast-paced transformation environment.

Reports To

Director, Technology Governance & Excellence Office

What's in it for you?

The expected hiring compensation range for this position is $109,900 - $151,500 annually. This is a hybrid opportunity working in Frederick, MD.

The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses. This role is eligible to participate in the Annual Incentive Plan. The current target payment for the position is 20% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date. This role has 20 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year.

We have a competitive compensation and benefits package focused on your overall wellbeing. Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff). We're big on professional development and we'll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you!

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.