Hybrid Escalation Engineer: Customer-First IT Support
Universal Data Inc
Universal Data Inc is seeking an Escalation Engineer in New Orleans, Louisiana to enhance client experiences through effective technical solutions. This role requires strong problem-solving abilities and exceptional interpersonal skills. The ideal candidate will manage escalated support tickets, ensure client satisfaction, and contribute to continuous process improvements. This hybrid position offers a range of health benefits and the flexibility to work from home. #J-18808-Ljbffr Universal Data Inc
- ...Create Raving Fans. The Escalation Engineer plays an important... ...on putting the customers' needs first. The Escalation Engineer... ...handles day to day support of customer issues,... ...Escalation Engineer, it is important that... ...from home (we run a Hybrid office) Company provided...CustomerContract workWork at officeRemote workWork from home
- ...Thank you for considering IT Concepts dba Kentro,... ...to advancing our customers' missions, fostering professional... .... By joining our supportive community, you will... ...experienced Customer Service Engineer to support our VA‑ESOM... ...needs before they escalate into issues....CustomerWeekly payDaily paidContract workTemporary workFor contractorsWork at officeLocal areaRemote workNight shift
- ...is a trusted federal partner supporting mission‑critical programs across... ...to mission success for our customers. Joining Maximus means... ...management, compliance tracking, or IT security support functions... ...enforcement - Exposure to hybrid environments including on-premises...CustomerMinimum wageFull timeContract workTemporary workWork experience placementRemote work
- ...Communications, Inc. is seeking a Sales Engineer II in Metairie, Louisiana. This hybrid position involves providing pre-sales support for managed services solutions, consulting... ...development teams, ensuring all proposals meet customer requirements. Candidates should have a...CustomerFlexible hours
$28.5 - $33.5 per hour
...brands - and genuine, mutually supportive relationships within our... ...careers of our people. Hear first-hand what it's like to work here... ...goals. The opportunity for a hybrid work week is a huge benefit to... ...system from my mentors and senior engineers. Department: Electrical Full...SuggestedRemote jobHourly payFull timeFor contractorsLocal areaImmediate startFlexible hours$28.5 - $33.5 per hour
Electrical Designer (Hybrid/Flex) Our growing firm is looking for... ...role The Designer works with Engineers and Project Managers to prepare... ...during the construction support phase. Layout plans, sections... ...farms and businesses. Hear first-hand what it's like to work here...Remote jobHourly payFor contractorsLocal areaFlexible hours- Thank you for considering IT Concepts dba Kentro, a dynamic community of experts committed to advancing our customers' missions, fostering professional growth, and making... ...hiring an experienced Customer Service Engineer to support our VA-ESOM End Point Support and Operations...CustomerWeekly payDaily paidContract workTemporary workWork at officeLocal areaRemote work
- ...Description Job Title: Mechanical Engineer Department : Engineering... ...The Mechanical Engineer role supports the design, analysis,... ...the continued success of our customers. Responsibilities: Design... ...Competencies Practical, installation-first design approach (buildable,...Customer
$60k - $80k
...delivers managed services that support or fully run digital... ...portfolio of technology solutions, it helps customers achieve operational... ...Check Point Act as a Tier 3 escalation point for advanced security... ...security analysts and engineers on tools, workflows, and procedures...CustomerPermanent employmentRemote work$93k - $139k
...Posting Type Remote/Hybrid Job Overview... ...Senior Financial Systems Engineer will partner closely with... ...academic institutions and supporting pro bono legal work.... ...independently with Finance and IT teams Exceptional... ...Act on It - Our customers include Fortune 500 enterprises...CustomerRemote workHome office- ...Position Title: Project Engineer Department: Engineering... ...projects in accordance with customer specifications and industry requirements... ...customers and vendors. • Support loop checks and assist with... ...Orleans, LA with options for hybrid or remote work based on...CustomerFull timeInternshipWork at officeRemote workMonday to Friday
$85k - $110k
...Job Summary Imaging Service Engineer Location: Louisiana (LA), Mississippi (MS), Alabama... ...technologies while ensuring high customer satisfaction across the assigned territory... ...Responsibilities: Provide on-site technical support for Siemens diagnostic imaging systems....CustomerFlexible hours- ...Glaukos – Field Service Engineer (South Central-Remote) How will you make an impact?... ...technical expert capable of providing advanced support in the installation, maintenance, and... ...delivering exceptional service to our customers. What will you do? Field Service Operations...CustomerRemote work
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$105k - $120k
...equity. Your Responsibilities: FUCHS Specialty Division is seeking a Field Service Engineer to deliver fieldbased technical services that enhance customer performance and support Sales Engineers. The Field Service Engineer will report to the Manager of Business...Customer- ...and Role Summary The Quality Engineering (QE) organization is the... ...ensuring every deployment enhances customer trust and business value.... ...’s core Driving Quality-First CI/CD: Embed quality and compliance... ..., and prevent costly escalations. Enhancing Strategic Value:...CustomerWork experience placementRemote workShift workNight shiftWeekend work
$50k - $85k
...Quality Assurance Engineer Job Order ID: 11374 Employment... ...Assurance Engineer to support, maintain, and continuously improve... ...applicable ISO standards, customer requirements, contractual... ...Final inspection - First Article Inspections (FAI) where...CustomerPermanent employmentContract workWork at office$101.9k - $140k
...portfolio of businesses supports student choice by... ...here: As the Software Engineering Manager, you will manage... ..., and design AI-first solutions that improve... ...will focus on improving customer outcomes through frequent... ..., and implementing hybrid cloud strategies. Ability...CustomerWork experience placementLive inLocal areaRemote workWorldwide- ...Field Service Engineer (New Orleans) Obsessed by Science. Entrepreneurial by Nature.... ...by our values of operational excellence, customer focus, and teamwork, we empower teams to... ...troubleshooting, and repair with minimal support. Key Duties and Responsibilities...CustomerSecond jobLocal areaWorldwide
$28.85 - $36 per hour
...commitment to our core values, People, Customer, Results, Continuous Learning, and Innovation... ...us. Job Title: Field Service Engineer - New Orleans Who you are: You have... ...Engineers play a leading role in supporting the onsite technical needs of Epredia customers...CustomerHourly payLocal areaNight shift- ...Field Service Engineer - Cargo To further strengthen our team, we are looking for a Field Service Engineer - Cargo... ...and in shipyards, as well as offer in-house technical support and remote service to customers and colleagues around the world. One of our key offerings...CustomerWork at officeLocal areaRemote workWorldwide
- ...open-mindedness, prioritizing customer satisfaction, fostering... ...workflow into three major lanes: first mile, middle mile, and last mile... ...and housing assistance to support the transition to the designated... ...(Reliability Maintenance & Engineering), Central Teams, Human Resources...CustomerFull timeSummer workInternshipWork at officeLocal areaRelocationRelocation packageShift workNight shiftWeekend work
$90k - $120k
...to join our team, dedicated to exceeding customer expectations through innovative and... ...Wastewater Commissioning / Field Service Engineer The High Purity Water & Wastewater... ...field testing, and providing technical support to customers. We are looking for...CustomerRemote work$80k - $90k
...everyday sales tools our sellers, customers and partners use to drive... ...Growth. As a business team, it is our mission to help deliver... ...degree in Computer Science, Engineering, or a related field. ~3+... ...We are proud of our people-first and community-focused culture...CustomerWork experience placementInternshipWork at officeWorldwide- ...services include planning and systems studies, design and engineering, maintenance and testing, program management,... ...participate in inter-department meetings Attend meetings with customers as needed to support the Sales department and the engineers Monitor team progress...CustomerPermanent employmentTemporary workImmediate startVisa sponsorshipNight shift
$78.8k - $131.2k
...solutions, Power Conversion & Storage empowers customers by addressing their most complex... ...decarbonized future. The Field Service Engineer - Drives under general guidance and... ...products and services. Provides technical support for installation and commissioning of projects...CustomerContract workRemote workOverseasRelocation package$94.2k - $141.4k
...Group Sales Job Profile Sales Engineer II - CB - CCI Management... ...Contributor Flexible Work Option Hybrid - Ability to work remotely... ...Business) consults with and supports the sales team, providing pre... ...to prospective and existing customers. As a Sales Engineer II, you...CustomerWork at officeRemote workVisa sponsorshipFlexible hoursShift work- ...Integration Test Engineer II Description About This Role... ...Engineering team focusing on supporting the Ship-to-Shore Connector (... ...crafts in concert with our Navy customer. You will be part of highly... ...Type: Experienced Shift: First Shift Travel: Yes, 5 % of...CustomerFull timeFor subcontractorWork at officeFlexible hoursShift workDay shift
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