Relationship Banker II (Greenville Main Branch) | Greenville, SC, USA

Relationship Banker II – Greenville Main Branch The Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. Primary Responsibilities Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions. Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones. Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types. Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings. Provides a consistent optimal customer experience, which may include greeting customers and processing transactions to ensure customers bank when, where, and how they choose. Owns and resolves customer issues. Refers customers to an internal team of experts when complex financial goals and needs are recognized. Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; ensures sound banking practices, including managing, identifying and reporting operational risks. Requirements High School Diploma or GED. Ability to work Saturdays as needed. Ability to handle cash and process cash transactions. Ability to communicate in person, on the phone, and through electronic channels. Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor. Ability to walk and stand for extended periods of time. Ability to lift up to twenty (20) pounds. Preferences Bachelor’s degree. Life Insurance License. One (1) year of cash-handling, banking, and/or customer service experience. Skills and Competencies Ability to adhere to policies, procedures, and guidelines. Ability to assist customers with digital banking offerings. Ability to handle multiple priorities simultaneously. Ability to oversee large sums of cash. Excellent relationship-building skills. Strong communication and customer focus. Compensation Job range target: Minimum $42,390.69 USD; Median $50,378.50 USD. Position is incentive eligible and includes a commission incentive plan where employees may earn additional income based on performance metrics. Benefits Paid Vacation/Sick Time. 401K with Company Match. Medical, Dental and Vision Benefits. Disability Benefits. Health Savings Account. Flexible Spending Account. Life Insurance. Parental Leave. Employee Assistance Program. Associate Volunteer Program. Location Greenville, South Carolina Equal Opportunity Employer Regions is an equal opportunity employer, including disabled veterans. Additional Information Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required. The position tracks time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. #J-18808-Ljbffr Regions Financial Corporation