Operations Manager, Asset Protection - DC/FC

Reference: R-2601304Posted: 2026-10-27Location: KINGS MOUNTAIN, NC, United States of AmericaSalary: $84000 - $126000/yearType: Full time / Regular/PermanentCompany: WalmartBusiness Segment: Supply ChainData and Digital Literacy Possesses knowledge of Data collection modes techniques and tools data analytics and data visualization tools and techniques existing and upcoming digital applications and systems technology innovation trends and industry benchmarks and data governance To be able to carry out the following responsibilities Identifies problems leverages data to determine root causes and applies information to find solutions Participates in the feedback loop between data intake and insights and works to improve the datacollection process Articulates the levers that influence data Ensures data quality and organizes processes information for analysis Leverages visualization techniques and tools to create dashboards for stakeholders and leadership Identifies and propose ways to automateimprove existing processes in assigned respective area of work with the help of technology for example RPA artificial intelligence machine learning Documents business requirements for new technology solutions Develops tests and integrates prototypes to support the creation of technologyenabled solutions Develops and implements technology changes across multiple processes within assigned area of workBusiness Acumen Possesses Knowledge of Business case development problemsolving techniques workflows and processes of the assigned business area To be able to carry out the following responsibilities Provides recommendations to business stakeholders to solve complex business issues for example business operations necessary skills Develops business cases for projects with projected returns on investment or cost savings Demonstrates deep functional knowledge of assigned business unitorganization Translates business requirements into projects activities and tasks and aligns to the overall business strategy Serves as an interpreter and conduit to connect business needs with tangible solutions and results Recommends new processes and ways of workingEnvironmental Protection Possesses knowledge of Environmental policies and procedures applicable federal state and local laws and regulations involving the environment macrolevel trends on the assigned facilitys environmental impacts and assessments To be able to carry out the following responsibilities Supports regulatory visits and prepares audit reports for management review Assists in integrating environmental considerations into process design Interprets and evaluates compliance status reports and relevant risk management practices Assists in the development of company policies practices and procedures relating to environmental risks Implements environmental policies and practices and ensures compliance with environmental legislationOperational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows Standard Operating Procedures SOPs and One Best Way OBW processes To be able to carry out the following responsibilities Explains the operational functions and key functional roles of assigned department or unit Clarifies the role of each department and its relevance to the enterprise strategy Describes the interdependence of support functions and line operating functions Identifies the primary operational functions of the organization Understands where to locate and how to read SOP and OBW information Locates information regarding fundamental practices and policies Lists common tasks and activities performed by operations functions and subfunctionsAsset Protection Security Possesses knowledge of Asset protection policies practices and guidelines environmental health and safety laws and regulations To be able to carry out the following responsibilities Works with specific types of tools used for theft prevention Conducts investigations Recognizes and investigates security breaches thefts shortages loss and vandalism and reports findings to facility management Assists in the implementation of access control procedures to prevent unauthorized access to restricted facilities Conducts security audits and followsup to ensure exceptions are remediated according to Supply Chain standards Assists with the installation and monitoring of emergency and surveillance services for example fire alarms refrigeration alarms metal detectors closedcircuit television Maintains asset prevention records Generates standard loss and shrinkage reports Works to support the development and use of practices for reducing loss and shrinkage Detects and reports incidents of loss and shrinkage as well as related issuesPartnership Collaboration Possesses knowledge of Stakeholder identification stakeholder communication stakeholder engagement techniques stakeholder management effectiveness tools and methods specialized business vernacular To be able to carry out the following responsibilities Engages with team members on a periodic basis and establishes credibility Analyzes stakeholder needs and partner with stakeholders to share relevant information Responds effectively and efficiently to requestsInfluential Communication Possesses knowledge of Verbalnonverbal behaviors applications and allocation of business communication stylestechniques in ambiguous and challenging situations situational awareness communication channelsmediums interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties To be able to carry out the following responsibilities Organizes thoughts and communicates credibly and concisely in an interdivisionalinterdepartmental setup Presents to and influences team members customers and clients conveying complex information clearly and accurately and addressing ambiguity in a constructive manner Independently assembles and prepares reports materials and storylines that have a structure and logical flow and are based on relevant factbased information Influences team members and leaders to take action based on sound recommendations Seeks and provides constructive feedback anticipates needsquestions and responds appropriatelyEmployee Health and Safety Possesses knowledge of OSHA guidelines compliance safety and food safety auditing processes regulatory inspection processes emergency evacuations plans To be able to carry out the following responsibilities Coordinates directly with emergency responders in the event of an emergency Evaluates facility environments against OSHA and industryspecific health and safety guidelines Works to improve employee health and safety processes in environments Enforces compliance with OSHA standards Designs emergency evacuation plans Identifies and trains evacuation leaders Educates employees on potential health and safety hazards Evaluates the performance and stability of protective systems and equipment in accident management Serves as a facility contact with for emergency health and safety regulatory agencies Assists with thirdparty audits Develops and presents audit findings to facility management Responds to inquiries by regulatory authorities Consults on complex claims and settlements Designs preventative claims management processes for example associate engagement efforts returntowork programsProcess Improvement Possesses knowledge of Workflow mapping processes continuous improvement principles control definition techniques To be able to carry out the following responsibilities Defines the critical workflows for executing key processes Identifies process problems that limit performance Focuses on the most significant problems to maximize efficiency gains Surfaces systemic problems to be addressed at the organizational level Implements methods for improving and establishing controls for critical processes Coaches team members to develop process improvement skills Leads incident investigations and root cause analysis Provides countermeasure solutionsAsset Protection Training Delivery Possesses knowledge of Training methodologies training content development processes organizational training lifecycles To be able to carry out the following responsibilities Participates in delivering training content from existing training plans Interprets basic dos and donts for different training delivery mediums Creates learning objectives while managing participant questions and concerns Addresses unique techniques for preparing course material and delivering instructions Assists in the delivery and evaluation of training program components Educates contractors on relevant lawscompany policies involving the negotiation and signing of contractsRisk Management Possesses Knowledge of Risk management processes risk assessment reports risk management tools To be able to carry out the following responsibilities Produces and interprets common risk assessment and management reports Identifies common technology security or financial risks relevant to assigned function or unit Evaluates risk assessment models and techniques relevant to assigned area Documents the key steps of a unitspecific risk management process and associated procedures Implements or manages risk management for assigned area Evaluate employee risk awareness and trains employees as needed Conducts risk assessments Collects and analyzes documentation statistics reports and recommendations for continuous improvementCoordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learningProvides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplaceEnsures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practicesRespect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000BRespect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000BRespect the Individual Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishmentsAct with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local givingAct with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparentServe Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plansServe Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plansStrive for Excellence Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakesStrive for Excellence Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through changeSummaryAs a key leader in our ecommerce fulfillment center, you will champion data-driven decision-making and operational excellence to protect our people, property, and products. You will develop and execute asset protection strategies, ensure regulatory compliance, and foster a safe, secure, and efficient fulfillment environment.Minimum qualifications["2 years' experience in Retail, Supply Chain, or Manufacturing environment.Option 1: Bachelor's Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years' experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.Option 2: 3 years' experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related field."]Preferred qualifications["1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.)", "Microsoft Office Suite; SharePoint and OneDrive"]Additional information(empty)