A/V Installation & Support Technician

Audio/Visual Installation and Support Technician

D.R. Horton, Inc. is currently looking for an Audio/Visual Installation and Support Technician. The right candidate will be responsible for all activities related to audio/visual equipment; configuration and documentation, installation and integration as well as troubleshooting and customer support.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Configuration and Documentation Setup, configure and test equipment
• Communication with internal customers regarding project and equipment status
• Assist in the review of detailed technical equipment lists for shipping and delivery
• Assist in the review of detailed technical drawings of equipment mounting, signal flow diagrams, dimensions, system power and network data requirements
• Assist in the development of installation schedule, provide coordination with other departments, trades and outside vendor
• Perform client training on system use
• Installation and Integration Install, terminate, test, label and document horizontal, backbone and other cables
• Install and configure equipment to ensure conformity to design
• Troubleshooting and Customer Support Provide technical support for customer inquiries regarding all aspects of all current or previously installed AV systems
• Perform diagnosis and resolution to hardware and software problems for a variety of end users
• Dress and route cable through cabinets, furniture, racks, ceilings and other pathways as required
• Update and maintain various project operational worksheets
• Ability to work overtime
• Ability to travel overnight

Education and/or Experience: Associate degree or equivalent from a two-year college or technical school in an Engineering or Technology discipline. One to two years of technical installation experience with corporate AV systems. Knowledge in the design and Installation of AV systems, including projection and display; sound and speech reinforcement; distribution and routing; control systems. Comprehension of all common AV design drawing types, including audio, video and control flow diagrams, as well as ability to fluently read architectural, mechanical and electrical drawing sets. Systems integration experience with equipment manufacturers, such as Clear One, Crestron, Extron, Polycom, Sony, and others. Technical installation and design experience with corporate AV systems in a design/build integrator organization. Ability to create and edit designs in AutoCAD and Microsoft Visio. Proficient in Microsoft Word, Excel, Crestron and AMX diagnostic tools, and common DSP platforms. Knowledgeable in the integration of AV systems with corporate networks, corporate servers and telecom. Proficiency with MS Office and email. Ability to lift and/or move up to 50 pounds.

Preferred Qualifications: Experience with Crestron programming a plus. Knowledge of construction a plus. Bachelor's degree from a four-year college or university in an Engineering or Technology discipline a plus.