Donor Relations Specialist

Donor Relations Specialist

Top reasons to work for SMA Healthcare:

• Career growth and advancement potential
• Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance
• Tuition Reimbursement
• Paid Personal Leave and Paid Holidays
• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

Essential Job Functions:

• Manages, as assigned, communications and engagement activities including but not limited to: prospect development, stewardship, acknowledgement of gifts, drafting written appeals, solicitation of event sponsorships, in-kind donation requests, event attendance initiatives and donation requests.
• Conducts research on prospective funders (individual, corporate, and foundation).
• Assists in development-related data reports detailing fundraising results.
• Assists in the planning and executing of fundraising events and activities.
• Raises awareness of SMA Healthcare and its work at local levels (speaking to groups, etc.).
• Assists in developing and coordinating web-based fundraising.
• Updates databases to record donor contact and preference information.
• Provides content for donor and prospect communications as planned for the year in coordination with the PR & Events Specialist, which may include mail appeals, e-appeals, e-newsletters, annual report content, e-blasts, etc.
• Works with Foundation Executive Director to recognize donors and sponsors via web-based methods, signage and/or social media.
• Completes paperwork documenting donations.
• Responds to donor questions and requests.
• Maintains existing sponsor relationships and helps develop new sponsors through effective communication.
• Converts new sponsors into committed supporters through identification of shared goals and values.
• Remains apprised of trends or issues in relevant industries that affect business climate or culture and economic environment that could impact fundraising.
• Performs miscellaneous job-related duties as assigned.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Minimum Education and/or Experience: Bachelor's degree preferred (Business, Sales/Marketing, Human Service, Social Services or other related fields). Minimum of three (3) years of experience working in development and/or fundraising Sales/Marketing/Public Relations experience required. CFRE Certification is preferred.

Knowledge/Skills/and Abilities:

• Exceptional organizational skills and attention to detail.
• Flexible and comfortable in a fast-paced environment with excellent follow-through.
• Ability to work both independently and as part of a collaborative team.
• Exceptional communications skills (verbal and written) with the ability to speak publicly and interact with a variety of audiences.
• Time management skills - managing one's own time and respecting time of others.
• Ability to work a flexible schedule, including occasional evenings and weekends.
• Ability to work both independently and as a member of a team.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to travel using own vehicle, and to safely operate a motor vehicle.
• Communicating with supervisors, peers or subordinates ? Providing timely and appropriate information to supervisors, co-workers, and subordinates by telephone, in writing, e-mail and in person.
• Must be able to work in various indoor facilities and outdoor environments with varying weather conditions.
• Work in a multitude of social settings and with customer segments.

Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required.

Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 30 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary.

Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.