Contract Case Manager - Weekends (Hospital Discharge Support)

Job Description

Job Description

About SilverStay

SilverStay is on a mission to revolutionize hospital discharge. We help hospitals, families, and post-acute providers work together to ensure even the most complex patient discharges happen smoothly, quickly, and compassionately.

Our model blends embedded hospital support with advanced data tools to reduce length of stay (LOS), alleviate weekend discharge bottlenecks, and transform how care transitions happen.

We’re now expanding our successful weekday model to weekends — ensuring patients can safely discharge any day of the week and helping hospitals meet their LOS targets.

About the Role

As a Contract W eekend Case Manager, you’ll be on the front lines of hospital discharge innovation. Working Saturday and Sunday on-site at one of our partner hospitals, you’ll lead the charge in keeping weekend discharges moving — reducing Monday backlogs, supporting staff, and maintaining momentum toward hospital throughput goals.

This is a highly autonomous role that blends case management expertise, creative problem-solving, and leadership presence. You’ll work closely with hospital care teams and SilverStay’s remote weekend support staff to ensure every possible patient transitions safely and efficiently.

What You’ll Do

• Facilitate Discharges: Coordinate safe, efficient weekend discharges for complex patients, addressing barriers in real time.
• Collaborate Cross-Functionally: Partner with hospital staff, physicians, and families to maintain communication and discharge flow.
• Use SilverStay Tools: Leverage the Complex Case Tool (CCT) for real-time insights, discharge tracking, and accountability.
• Coordinate Post-Acute Placement: Engage directly with SNFs, ALFs, rehab, and home health providers to secure weekend admissions.
• Lead by Example: Serve as the hospital’s weekend discharge leader — reinforcing accountability, providing guidance, and modeling best practices.
• Go Beyond the Walls: When needed, handle offsite tasks such as completing forms, coordinating with facilities, or arranging transportation.
• Track and Report: Document weekend progress, barriers, and outcomes; share updates with hospital and SilverStay leadership

Who You Are

• Licensed RN, LMSW, or LCSW (required)
• Experienced (3+) year with Case Management & Discharge Planning
• Knowledgeable with EMR/EHR & Referral Software - You'll be utilizing SilverStay's Application for efficient handoffs, tracking, feedback, and metrics
• Strong communicator with empathy, composure, and follow-through
• Confident navigating post-acute care (SNF, LTACH, ALF, Rehab, & Home Health)
• Able to lead independently in a dynamic hospital environment
• Energized by impact — you like to see tangible results from your work
• Available to work up to 12 hours on both Saturday and Sunday
• Able to train for onsite for a total of 5-7 days during onboarding (including 4 weekdays)

Why You’ll Love It Here

• High Impact: Every weekend you’ll directly reduce LOS (Length of Stay), prevent bottlenecks, and make Monday mornings smoother for everyone.
• Autonomy & Trust: We hire dedicated individuals and give them freedom to lead and innovate.
  Support System: You’ll have access to a remote SilverStay weekend support team for coordination and escalation.
• Mission-Driven: Every discharge represents a family helped and a hospital team supported.
• Recognition & Growth: As SilverStay expands, your dedication will lead to opportunities for advancement

Compensation & Benefits

• This is a 1099/contract role , with potential to be extended or converted to full-time
• Competitive Pay: $60 hourly, with the opportunity to bonus & earn raises
• Performance Bonus: 10–40% of earnings, tied to measurable discharge outcomes (LOS, weekend throughput)
• Professional Development: Ongoing mentorship and advancement opportunities
• Flexible Weekend Schedule: 8 hour shifts, both Saturday and Sunday

SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.

Powered by JazzHR

jbGae085ya