Customer Service Representative - State Farm Agent Team Member

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Franklin, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Scott Manshack - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Pride in getting work done accurately and timely
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Services Offered

• Home insurance
• Life insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Franklin, NC and help customers with their insurance and financial services needs.

State Farm agents are independent contractors and hire their own employees; employees are not employees of State Farm.

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.