Product Analyst - TennCare

Product Analyst - TennCareJob#: 3052190Job Description:Product AnalystLocation: Eagan, Minnesota (Remote)Role OverviewThe Senior Product Analyst serves as a collaborative, self-directed member of a Scrum team. This role connects business needs, user problems, and product strategy to clear, executable solutions. The successful candidate will operate with a high degree of autonomy while working closely with Product Owners, business stakeholders, System Engineers, Quality Engineering, Scrum Masters, external partners, and other delivery teams.Key ResponsibilitiesLead product analysis for complex initiatives from discovery through implementation and acceptance.Partner with Product Owners and stakeholders to understand user needs, business problems, desired outcomes, and product priorities.Translate complex business needs into clear requirements, user stories, acceptance criteria, process flows, and supporting analysis.Break down epics and large initiatives into appropriately sized, testable, value-focused stories.Ensure stories are ready for development by identifying business rules, dependencies, data needs, risks, assumptions, and edge cases.Lead and actively participate in backlog refinement, planning, reviews, demonstrations, retrospectives, and other Scrum events.Collaborate throughout delivery with System Engineers, Quality Engineering, and other Scrum team members to resolve questions and support shared understanding.Evaluate completed work against approved acceptance criteria and intended business outcomes.Mentor less-experienced Product Analysts and contribute to improvements in Product Analysis practices.Required QualificationsExperience: Significant experience in product analysis, business analysis, or a related role within a product or technology delivery environment is required. Experience working as an embedded member of a Scrum team and actively participating in iterative product delivery is necessary. Candidates must have a demonstrated ability to independently lead complex analysis from discovery through delivery and acceptance. Experience collaborating with Product Owners, engineers, Quality Engineering, Scrum Masters, business stakeholders, and delivery partners is also required.Skills: Strong skills in problem framing, requirements analysis, user story development, acceptance criteria, backlog refinement, and epic decomposition are needed. The role requires the ability to connect product requirements and decisions to user needs, business priorities, and measurable value. Strong analytical, critical-thinking, problem-solving, and decision-support skills are essential. Candidates must possess strong written, verbal, facilitation, and stakeholder communication skills and have the ability to operate effectively in complex and rapidly changing environments.Technical Skills: Experience using Jira or a comparable backlog-management platform is required.Preferred QualificationsExperience in healthcare, pharmacy benefit management, or another highly regulated industry.Experience supporting contact center products, platforms, operations, workflows, or customer-service capabilities.Experience with complex products involving multiple systems, integrations, data dependencies, stakeholders, or external partners.What Success Looks LikeA successful Senior Product Analyst creates clarity, maintains momentum, and keeps work focused on user and business value. This individual is a trusted partner who anticipates issues, presents informed options, supports effective decisions, and helps the Scrum team deliver complete, testable, and valuable outcomes. Success includes delivering clear, actionable, and development-ready backlog items and ensuring strong alignment among business, product, technical, and operational stakeholders.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.