Product Maintainability Engineer
Liebherr Mining Equipment Newport News Co.
The Product Maintainability Engineer enhances the serviceability, maintainability, and reliability efficiency of mining truck platforms. This role bridges product engineering with field realities—ensuring that appropriate information is provided to engineering so that mining trucks are designed with reliability and maintainability in mind from the start, leading to reduced downtime, technician efficiency, and life cycle cost effectiveness.
*This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
- Assist engineering design teams by providing critical feedback in design reviews by providing a maintenance and reliability perspective.
- Create quantitative Serviceability and Maintainability Indices to support consistent design evaluation across mining truck platforms.
Use a Serviceability Index to quantify component access, tooling needs, disassembly effort, and space limitations.
Use a Maintainability Index to assess routine maintenance complexity, skill requirements, task frequency, and labor time. - Participate in design reviews and DFMEA exercises to influence design decisions using these indices as performance benchmarks.
- Gather service and maintainability insights from fleet operators, technicians, and service teams to identify pain points and improvement opportunities.
- Translate field feedback into actionable design inputs, aligned with KPI-based serviceability and maintainability goals.
- Validate preventative maintenance procedures, component replacement procedures, so they reflect real-world periodicity intervals and task durations.
- Work closely with diagnostics and telematics teams to contribute to the development of predictive maintenance techniques and remote fault detection solutions.
- Support the development of optimized preventative maintenance schedules based on data trends and coordinated planned part replacements.
- Develop and maintain the factory prescribed preventative maintenance strategy so it aligns with reliability goals and lifecycle efficiency.
- Lead creation and validation exercises for maintenance and service manuals.
- Train internal teams and service partners on simultaneous maintenance strategies and best practices derived from index-based evaluations.
- Monitor Reliability, Availability, and Maintainability (RAM) metrics in the interest of improving machine performance while reducing downtime and maintenance costs.
Competencies
- BS degree in Engineering or Engineering Technology; and 4 to 6 years in a heavy equipment mining environment; or equivalent combination of education and experience.
- Strong interest in heavy machinery, specifically mining trucks, and a willingness to learn.
- Basic understanding of mechanical and electrical systems in large-scale vehicles or machinery.
- Excellent problem-solving skills, with the ability to troubleshoot and repair mechanical, electrical, and hydraulic issues.
- Strong communication and teamwork skills, with the ability to work collaboratively across departments.
- Good organizational skills, attention to detail, and the ability to follow technical specifications.
- Knowledge of Outlook software, Excel Spreadsheet software and Word Processing software.\
- Hands-on knowledge of mining trucks or off-highway equipment and their maintenance workflows.
- Experience participating in design-for-serviceability reviews and interpreting CAD models for component access evaluations.
- Proficiency in analyzing service data, using KPIs, and developing technical documentation
- Experience creating or applying Serviceability or Maintainability indices in vehicle or equipment design.
- Familiarity with FMEA analysis, failure tracking, and reliability engineering tools.
- Understanding of fleet diagnostics, predictive maintenance systems, and telematics platforms.
- Exposure to harsh-environment durability standards (dust, corrosion, vibration, etc.).
- Strong collaboration skills with cross-functional engineering, service, and field teams.
- Travel to customer and supplier sites domestically and internationally for 1-4 weeks in duration.
- Ability to obtain and maintain Local Mine induction and access.
- Ability to obtain and maintain Local Mine HSE certification.
- Ability to obtain and maintain a valid passport and driver’s license.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.
Referral Bonus: Tier II
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
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