Counter Associate

COUNTER ASSOCIATE BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Benefits 401(k) program with company match Generous benefits package for full time employees: Medical, Dental and Vision Company paid life and disability insurance Competitive compensation program Weekends off Weekday schedule 8am-5pm 3 weeks Paid Time Off A great work environment with career advancement opportunities! About PSE Group PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coating solutions to enhance productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to related products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands such as Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company. Job Duties Performs customer service activities including receiving and entering telephone orders, answering questions, and tracking order status and product shipments. Performs counter sales serving in-store customers. Mixes paint and prepares customer orders for delivery or pickup (aprons and gloves provided). Reconciles inventory and stocks merchandise in store. Provides sales support to outside sales team. Maintains customer records and files, including accurate account setup and pricing. Prepares paint orders, including mixing, utilizing standard formulas and custom formulas. Clean and maintain all areas and equipment as assigned; ensures maintenance of mixing equipment as needed. Conducts self in a professional manner to ensure customers’ quality and service expectations are met. Maintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc., and performs necessary inventory transfers. Additional Duties Full knowledge to perform duties of other role functions as assigned. Assist with inside customer service as needed, including servicing customers and/or processing their orders. Answers incoming telephone calls in a professional manner, answers all inquiries and/or takes customer orders. Properly disposes of waste materials and product in compliance with company and governmental regulations. Requirements & Qualifications High School Diploma/GED required. 1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred. Team player with great customer service skills. Clean driving record and valid license. Ability to lift at least 50 lbs. Tolerable to the smell of paint. Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Retirees are encouraged to apply. #J-18808-Ljbffr