Senior Director, Customer Ops & Field Services
Exacta
Exacta Systems, a leader in historical horse racing technology, is seeking a Senior Director of Customer Operations to oversee Field Services and Customer Operations for a nationwide portfolio of operators and Churchill Downs facilities. You will craft scalable service strategies, drive operational excellence, and lead teams to deliver exceptional customer experiences across onboarding and ongoing partnerships. #J-18808-Ljbffr Exacta
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Director, Customer Ops & Field Services in Austin, TX vacancy
- ...Senior Director, Customer Operations At Exacta Systems, we're not just shaping the future of gaming—we're redefining it. As a leader in... ...strategic leadership for Exacta's Customer Operations and Field Services organizations. This role is responsible for delivering an...SeniorContract workWork at officeRelocation
Churchill Downs Race Track
Austin, TX2 days ago - Career Opportunities: Senior Director, Customer Operations (4669) Requisition ID 4669 -Posted 07/30/2026 - Exacta Systems LLC - Gaming Operations... ...leadership for Exacta’s Customer Operations and Field Services organizations. This role is responsible for delivering an...SeniorContract workWork at officeRelocation
- ...seeking an Accounting Manager to own the end-to-end order-to-cash motion, including invoicing and revenue recognition, reporting to the Director of Accounting. You will build the accounting operations layer, manage contractors, and develop policy while delivering scalable...SeniorFor contractors
- ...not work, a truck sits at a gate and a customer’s yard backs up. The distance between those... .... Upfront discovery is run by Product, Field Ops, and Onboarding, with this role informed... ..., yard operations, or industrial field services; able to walk a yard and understand what...SuggestedRemote work
Outpost
Austin, TXa month ago - Exacta Systems seeks a Senior Director of Customer Operations in Austin, TX to lead Customer Operations and Field Services. You will drive a proactive, high‑quality customer experience across HHR operators, define service strategies, and build scalable processes. Responsibilities...Senior
- ...move packages faster and cheaper than the incumbents. We're a lean, execution-focused team. Own ClearJet OS, the internal platform our ops, support, and admin teams run the business on. As we scale, the leverage isn't in adding headcount; it's in better tooling and smart...Senior
- ...an operations professional to join our small team and keep client bookings running smoothly. You will work closely with the Head of Ops to coach agency admins, optimize guard allocation, and resolve issues by phone and documentation. You will solve problems across the...Senior
- Zynga seeks an experienced Senior Game Designer to lead content and event design for new mobile titles. You will shape themes, implement events, balance cadence, and collaborate with Live Ops, design, and engineering to keep the game engaging and balanced. You will design...Senior
- Level seeks a Senior Live Ops Analyst to lead production analytics across live game releases. You’ll own BI strategy, architect dashboards in Tableau/Looker, and perform deep SQL/Python analyses to uncover bottlenecks. You’ll mentor analysts and advise leadership on improvements...Senior
- ...join? You'll work closely with our Head of Ops, and the rest of a 6-person ops team, not... ...calls, margin calls, and follow-ups with customers who've cancelled bookings to understand... ...account management, training, or customer service, ideally at a tech/software company with...SeniorShift work
- ...should have over 12 years of experience in ecommerce and a strong understanding of fashion retail. This position offers an opportunity to shape the future of a recognized lifestyle brand by driving growth and enhancing the customer journey. #J-18808-Ljbffr Kendra ScottSenior
$120k - $130k
...| SR. ACCOUNT MANAGER | LANDSCAPING CONSTRUCTION & SERVICES [Austin, TX] New Opportunity for a senior-level Account Manager in the residential landscaping... ...or remote: Fully on-site with office check-ins and field presence. Responsibilities: Manage client relationships...SeniorWork at officeLocal areaRemote workAdvastar Group
Austin, TX2 days ago$203k - $398k
...and grow our most important customer relationships: a Critical Accounts... ...Support, Professional Services, Sales, and Product and Engineering... ...in a people-management or senior program leadership role.A track... ..., and the ability to align Director- and VP-level peers across functions...SeniorLocal areaRemote workWorldwideFlexible hours$80k - $120k
...trial ranch in Lockhart, Texas, lead early customer deployment, and be the direct contact if... ...for customer issues, troubleshoot in the field, and escalate to engineering when needed... ...software) ~ Customer success, sales, or field service experience ~ Cattle handling and low-...Full timeContract workWork at officeLocal areaImmediate startRelocationShift workWorkshop Hiring
Austin, TX15 days ago$245k - $300k
...acquisition and expand Airtable’s footprint within large, complex organizations Collaborate cross‑functionally with Sales Ops, Product, and Customer Success to deliver tailored solutions Accurately forecast and manage territory performance, focusing on 6‑figure+ ACV...SeniorFor contractorsRemote workWinsAbove
Austin, TX4 days ago- ...support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and... ...challenges facing our clients and communities.Customer Relations & Comment Management Program Manager...
- ...problem that requires brilliant people and tremendous effort over time. Level is seeking a Senior Live Ops Analyst to lead production and process analytics for the live service release program across our portfolio of educational games. You'll own BI strategy end-to-end...Senior
- ...ECS Group of Companies in Austin is seeking a Construction Materials Testing Senior Field Technician to join our field services team. You will perform observations, testing, sampling, and inspections of soils, aggregates, concrete, grout, masonry, asphalt, and structural...Senior
ECS Group of Companies
Austin, TX4 days ago - ...and Qwoted 100 lists We're looking for a Senior Account Executive with real agency chops... ...ghostwrite longform content - think executive op-eds - that supports media relations goals... ..., B2G, defense, AEC and professional services. We especially want to hear from...SeniorRemote jobFull timeSummer workWork at officeLocal areaFlexible hours2 days per week
$96.4k - $144.6k
...Area/Northern CaliforniaCustomer Success - Customer Success Management /Full Time /... ...Class” ... and we want that for you too!As a Senior Customer Success Manager, you will manage... ...and champions to provide a high level of service and ensure the most ROI for customers by...SeniorFull timeWork at office$97k - $190k
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining... ...the full potential of their investment.Senior Customer Success ManagerThe RoleAs a... ...and coordinate across Sales, Product, Services, and Support to drive long-term health and...SeniorLocal areaWorldwideFlexible hours- ...our people to help create success for our customers.What Makes Q2 Special?Being as... ...Homecoming Week—featuring learning, community service, and culture-building experiences—we create... ...make an impact.SUMMARYQ2 is seeking a Senior Customer Success Manager dedicated to stewarding...SeniorFull timeWork visa
$150.1k - $227k
...1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...Salesforce.The Customer Success Manager, Senior Manager is a highly strategic and... ...platform use, or related strategic consulting fields. Exceptional communication and...SeniorFull timeWork at officeFlexible hours3 days per week$123.1k - $273k
...AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...agile.As a Customer Success Manager, Senior Manager (CSM Senior Manager), you will... ...completion of the Signature Success catalog of services as required for your customer.Providing...SeniorFull timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week- TWC Services Inc. is seeking a highly experienced Commercial HVAC Service Technician to join our Austin team. This role demands diagnosing, troubleshooting, and repairing complex large-scale systems, often handling calls independently from start to finish. Qualified candidates...Senior
$76k - $119k
...a place where you can thrive, we can’t wait to meet you.As a Senior Customer Success Manager, you will work closely with high-profile established... ...Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply...SeniorWork at officeLocal area- Apex Fintech Solutions LLC is seeking a Senior Customer Support Specialist to ensure efficient service delivery and ongoing operational support for internal and external stakeholders. The role focuses on day-to-day processing, workflow analysis, and implementing improvements...Senior
- TeleTech Holdings, Inc. is seeking an Incident Response Manager to lead our security operations from a remote location in the United States. You will oversee detection, containment, and remediation of cybersecurity threats while guiding a skilled team of analysts. You’ll...SeniorRemote work
- Dish Society in Austin is seeking a Senior Lead to oversee daily operations and support team development. This role is ideal for experienced restaurant leaders looking to advance towards General Manager positions. As a Senior Lead, you'll coach team members, maintain operational...Senior
- ...expertise in technology consulting. The role involves resolving complex business issues, integrating technical knowledge for effective customer solutions, and managing customer relationships. Ideal candidates will have 5-7 years of experience, strong problem-solving skills,...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Director, Customer Ops & Field Services. Be the first to apply!
Related searches
- director of customer service Austin, TX
- contact centre manager Austin, TX
- customer care manager Austin, TX
- director of client services Austin, TX
- director client management Austin, TX
- senior director of client services Austin, TX
- manager customer service Austin, TX
- senior operations technician Austin, TX
- senior operations associate Austin, TX
- senior cloud service delivery manager Austin, TX