AMI Technician II

Job Title

Advanced Metering Infrastructure (AMI) Technician Supervisor

Job Description

The purpose of this job is to perform supervisory/technical/manual functions associated with installation and repair of Advanced Metering Infrastructure (AMI) water meters and other AMI infrastructure components operating on a fixed frequency network. Duties and responsibilities include, but are not limited to: supervising and participating as a supervisory crew leader in the construction, installation, maintenance, and repair of all AMI infrastructure; responding to complaints concerning water leaks, low pressure, and high bills; operating and maintaining equipment; supervising assigned staff; and performing additional tasks as assigned.

Minimum Training & Experience Required to Perform Essential Job Functions

High school diploma or equivalent with two years of experience involving water meter installation and repair required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. One (1) year of supervisory experience required. Must possess or have the ability to obtain a valid Georgia Commercial Driver's License within six months of hire. Must possess or have the ability to obtain an appropriate State certified license for water distribution within one year of employment. Associate's/Technical/Vocational degree in a related discipline preferred. Two (2) years of experience involving AMI water meter installation and repair preferred.

Essential Duties, Responsibilities

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Supervises and evaluates AMI Technician I(s), handles all employee concerns, directing work assignments, counseling and disciplining employees when necessary, and completing employee performance appraisals. Supervises and participates in the repair and installation of commercial and residential AMI water meters, including 3/4" through 8" meters. Supervises and participates in the installation, repair and maintenance of the AMI meter interface unit and it's connectivity to the AMI receivers and transmitters in the data communication network including but not limited to AMI two-way communications utilizing specialty hardware and software. Supervises and participate in a system wide operational functions diagnostic analysis in order to troubleshoot the AMI systems operations by tracking two-way communications issues, from the meter, to the collector, to the central server, the WBO and to the customer. Operates AMI hardware consisting of data transmitters, data collectors, antennas and specialty software; must have the ability to use laptop/tablet/smartphone in field and office environments to analyze, troubleshoot and take corrective actions to restore, repair and eliminate critical two-way communications and data transfers, download GPS coordinates of meter location, create notes for new accounts. Verify all information is downloaded into system correctly for permanent record, successful reads and data transmittal. Monitors and reports illegal meter tampering. Records daily work activities for permanent record. Represents ACC PUD with the residential and business communities. Schedules time for different type repairs and installation. Gathers materials and supplies used in daily activities. Plugs/pulls meters to connect or disconnect water service as appropriate. Replaces meter boxes and lids; changes cut-off valves; replaces meter couplings; raises, tests and relocates meters. Installs concrete vaults; finishes concrete and backfills around vaults; landscapes areas. Tests meters of various sizes for accuracy using specialized test equipment. Operates and maintains meter testing equipment. Operates equipment such as a utility vehicle, backhoe, dump truck, boom truck, tapping machine, air compressor, water pump; assures preventive maintenance of vehicles and equipment. Responds to complaints regarding water pressure, high bills, water leaks, and other related problems; determines responsibility for leaks. Advises customers of water business policies, operating procedures, and charges. Responds to emergency service calls when on standby. Responds to routine requests for information from officials, employees, members of the staff, the public or other individuals. Reads and interprets blueprints, maps and plats. Prepares and/or receives various forms, reports or other documents; processes and forwards as appropriate. Performs other related duties as required.

Supplemental Information

ADA Minimum Qualifications or Standards Required to Perform Essential Job Functions Physical Requirements: Must be physically able to operate a variety of machinery and equipment including a utility vehicle, backhoe, dump truck, boom truck, tapping machine, air compressor, water pump, two-way radio, etc. Must be able to use body members to work, move or carry objects or materials. This position requires: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion. Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently. Physical demand requirements are at levels of those of heavy work. Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to/from co-workers, assistants or supervisors. Language Ability: Requires the ability to read a variety of maps, plats, blueprints, informational documentation, directions, instructions, methods and procedures. Requires the ability to prepare reports, forms, applications, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to individuals and/or to groups of people with poise, voice control, and confidence. Intelligence: Requires the ability to learn and understand relatively basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including mechanical/plumbing terminology. Numerical Aptitude: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; perform calculations involving variables, formulas, square roots, and polynomials. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape, visually with a variety of machinery and equipment including a utility vehicle, backhoe, dump truck, boom truck, tapping machine, air compressor, water pump, two-way radio, etc. Motor Coordination: Requires the ability to coordinate hands, fingers, and eyes accurately in using equipment. Requires the ability to lift, bend, push, pull, manipulate equipment/tools and objects as the position necessitates. Manual Dexterity: Requires the ability to handle a variety of items such as automated machinery and equipment, hand tools, mechanic tools, power tools, landscaping materials, and plumbing supplies. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have moderate levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal stress when confronted with an emergency. Physical Communication: Requires the ability to talk and/or hear: (Talking -expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via two-way radio. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, View phone number on click.appcast.io or View email address on click.appcast.io.