Events Worker - Ticket Office

Special Events Worker

The Lobo Athletic Ticket Office is seeking motivated and customer-focused student employees to support daily ticket office operations and event-day activities at UNM Athletic venues. Responsibilities include providing customer service through phone, email, and in-person interactions; assisting with season, group, and individual ticket sales; conducting outbound sales calls; and supporting game-day ticketing operations, including guest list management and event logistics.

Key Responsibilities:

• Deliver excellent customer service to patrons through phone, email, and in-person interactions.
• Assist with the sale and processing of season, group, and individual game tickets using ticketing software.
• Conduct outbound calls to support ticket sales, promotions, and customer outreach efforts.
• Provide event-day support at UNM Athletic venues, including ticket sales, customer assistance, and guest list check-in.
• Assist full-time staff with daily office operations, administrative tasks, and game-day responsibilities as needed.

Minimum Qualifications:

• Less than high school; no previous experience required.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications:

• Strong verbal and written communication skills, with the ability to interact professionally and effectively with a diverse range of customers.
• Dependable, punctual, and able to work a flexible schedule, including evenings, weekends, and athletic event days.
• Previous experience in customer service, sales, or a related field is preferred but not required.
• Ability to work independently and collaboratively as part of a team.

Campus: Main - Albuquerque, NM

Department: Athletics Ticket Office (925FA)

Employment Type: Staff

Staff Type: On-Call

Status: Non-Exempt

Pay: Hourly: $15.00

Benefits Eligible

Background Check Required

For Best Consideration Date: 11/16/2026

Eligible for Hiring Incentive: No

Eligible for Remote Work: No

Application Instructions: Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please provide updated resume.

University of New Mexico