Instrumentation Technician

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.


Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.


Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

*Note : Benefit offerings may differ between union and non-union employee groups.

Position Purpose:

To perform and complete the activities associated with meter reading, device programming, and customer credit functions in an efficient and professional manner, and in accordance with regulatory requirements and Company Standards.


Principal Accountabilities:

• Responsible for set-up and programming of new electronic metering instruments for installation.
• Responsible for installing and removing instruments.
• Complete post-installation audit and associated work orders to ensure proper calibration and accurate meter reads for billing.
• Responsible for the installation of automated meter reading devices on instrumented meters.
• Responsible for troubleshooting electronic and mechanical meter instrument equipment inclduing phone line and cellular modem devices and completing necessary repairs in a timely manner.
• Responsible for field installation of secondary pulse devices for customer load management systems.
• Responsible for the developing schedules and maintain records to ensure the completion of annual instrumentation maintenance program in all three states.
• Responsible for the accurate calibration of all instruments and additional transducer devices using associated vendors software.

• Responsible for review and completing sign-off requirements associated with electronic Large Volume Meter (LVM) forms.
• Responsible for capturing all necessary field information pertaining to instrumentation devices are capturing reading data and processing through MV90, EMIS and MeterSense daily.
• Responsible for maintaining accurate records in metering systems including:
  • Compliancy Management System (CMS) - calibration records
  • MV90 Lite - manual reading
  • MV90 - creation of master file and account set-up
  • Energy Management Information System - monitor for missing data and overdue accounts

• Work directly with supervisor and billing department to investigate and resolve billing issues.
• Work with supervisor to maintain and control inventory and order parts and supplies for instrumentation area.
• Work directly with customers to resolve meter/instrument related questions or problems.

Other:

• Perform additional duties and responsibilities as they relate to this position.
• Perform other instrumentation duties as they relate to plants & gate stations.
• Work with the Energy Supply group to investigate and resolve reading, communication and data issues.

Qualifications/Requirements:

• 5 years experience working with electronic metering endpoint technology.
• 5 years experience working with gas metering equipment
• Minimum 2 years experience working with electrical wiring and diagrams.
• 1-2 years experience working with the installation and maintenance of telephone-based (landline and cellular) metering equipment.
• Proficient in the use of PC applications including Microsoft Office products.
• Self-directed, motivate and pay attention to detail.
• Be consistently punctual and regular in attendance
• Must have a High School diploma or equivalent.
• Must be regular in attendance and have a good safety record
• Must have the ability to interact with customers effectively and in a pleasant, business-like manner.
• Must have demonstrated mechanical and technical aptitude
• Must have demonstrated computer and typing skills.
• Must have demonstrated ability to read meters and devices accurately and use electronic reading devices.
• Must be able to obtain applicable Operator Qualification (O.Q.) certification based upon the requirements set forth in DOT 49 CFR 192, Subpart N
• Must pass applicable O.Q. testing.
• Must pass DOT Drug Screen if not presently working in a covered position.
• Will be drug tested under the PHMSA and FMCSA drug pool
• Must maintain a valid Driver's License based on the requirements of the State where the employee resides.
• Must be apt with figures and have ability to maintain required records satisfactorily.
• Must be able to pass a background check and obtain a Defense Biometric Indentification System (DBid) id card
• Must be able to pass a background check and obtain a Naval Sea Systems Command (NAVSEA) id card
• Must be able to pass a background check and obtain a Transportation Worker Identification Credential (TWIC) id card
• Must be able to obtain a real ID or passport
• Must have the necessary fitness and ability to perform assigned work.
• Must be able to accept assignments in a company-declared emergency and be available to work overtime.
• Incumbent may be required to work in inclement weather conditions as determined by supervisor.

THIS NOTICE IS POSTED IN ACCORDANCE WITH ARTICLE VI OF OUR AGREEMENT WITH LOCAL UNION #12012-6, UNITED STEELWORKERS, DATED June 8, 2025.

WAGE : Ultimate rate - 53.75 per hour, for a 40-hour week. Overtime rates in accordance with Agreement.

*Wage will be in accordance with Appendix A - Schedule of Wages.

Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Last Updated: 11/04/2026