Training Center Specialist

Tous Les Jours Bakery Training Manager

CJ Foodville USA Since 2004, CJ Foodville USA has been creating a comfortable, relaxing, and family-friendly environment, where customers can feel the same way of enjoying a meal with their own family and neighbors. We emphasize on delivering a service where everyone is treated like a family member! CJ Foodville USA currently operates Tous les Jours, bakery franchise delivering healthy yet delicious freshly baked bread and cakes.

TOUS les JOURS TOUS les JOURS is a French-Asian Bakery, meaning of 'EVERYDAY', serving a unique selection of bakery goods and beverages made with the highest quality ingredients. Beginning with its launch in the United States in 2004, it has established a reputable bakery café system in the United States, building on a brand image that is respected in Asian American communities and is expanding into other mainstream markets.

About the Role:

This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch. The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.

Job Duties:

• Training Execution: Conduct comprehensive training for new store owners and employees
• Provide training on manual products and new products
• Educate on hygiene and frozen dough management
• Train on the use and maintenance of kitchen equipment
• Educate on store quality control measures
• Training Center Operations: Ensure industrial safety and food safety compliance at the training center
• Conduct inventory checks and manage procurement and purchase orders.
• Training Documentation Management: Develop and update training curricula and materials
• Prepare and manage training-related documents and reports
• Conduct post-training evaluations (surveys, feedback collection)
• Create and enhance training materials (manuals, presentations, guidelines, etc.)
• Other Responsibilities: Provide product training for new employees
• Basic training for new internal employees
• Develop and test new equipment and small tools

Skills and Experience:

• Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power point).
• Excellent verbal and written communication skills.
• Ability to read and interpret documents such as procedure manuals and regulatory documents.
• Ability to write reports & business correspondence.
• Bilingual in Korean/English
• Detail oriented, excellent record keeping and documentation skills.

Qualifications:

• Prior bakery experience is required, and prior experience with research and development in the bakery industry is preferred
• Knowledge of baking multiple types of bread and baking and decorating cakes
• Associate degree, or bachelor's degree or equivalent years of work experience
• 1-2 years combined experience with food or ingredients and manufacturing experience
• Knowledge of GMPs and HACCP.
• Basic understanding of food production fundamentals
• Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint).
• Bilingual (Korean and English) preferred