SR JRNY-APPLIANCE SVC

Who We Are

As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.

 

Total Rewards

 

Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including robust wellbeing programs disability and life insurance benefits paid time off for vacation, holidays, and sick days and much more.

 

• Take-home Vehicle:  Start your day from home with a company-provided vehicle.
• Training & Development:  We have an in-house training group to support your career and aid in the development of a path for advancement.
• Consistent Opportunities to Work:  Technicians enjoy a steady work week even during slower business periods.
• Paid Time Off Benefits: 9 paid company holidays, eligible for 11 days paid vacation time and an additional 2 personal choice paid days in your first full year.

 

Expected hourly range of $33.92 to $37.69 , varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). In addition to your hourly wage, this role has additional earning potential through voluntary overtime and task work opportunities dependent on business need. 

Primary Purpose of Position

The Sr. Journeyman &ndash Appliance Service is a highly skilled technician responsible for diagnosing and resolving complex service and repair issues involving residential appliances and gas/electric water heaters. The position serves as a technical resource for escalated and repeat service issues, applying advanced diagnostic and problem-solving skills to deliver effective solutions and a high-quality customer experience. The Sr. Journeyman also supports the development of other service technicians through field training, mentoring, and sharing knowledge gained through manufacturer training, while supporting effective equipment and inventory practices and promoting services offered by Constellation Home.

 

PRIMARY DUTIES AND ACCOUNTABILITIES

• Identifies and corrects complex problems in specified appliances and gas/electric water heaters.
• Serves as expert in handling escalated cases involving multiple requests for service.
• Maintains and makes recommendations as to additions or deletions of Company stock and equipment.
• Attends appliance manufacturer training and presents to team.

• Promotes the sale of all other services offered by our Company to customers.
• Serves as trainer/mentor for other service techs in the field.

 

Minimum Qualifications

• Valid Maryland driver's license & a minimum of 5 years of relevant experience
• Must be able to work weekends, holidays and overtime.
• Average physical ability (Bending, stooping and climbing ladders). Ability to lift objects of various weight.
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Preferred Qualifications

• Gas fitter's license
• CFC Certification Core & Type 1