Guest Service Agent
Fairfield Inn & Suites by Marriott South Bend at Notre Dame
Opportunity Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe‑deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It #J-18808-Ljbffr Fairfield Inn & Suites by Marriott South Bend at Notre Dame
- Part-time | Shifts available including evenings, weekends, and holidays Guest Service Agents are the face of the hotel. You check guests in and out, handle reservations and phone calls, process payments, and keep the front desk and public areas running smoothly. You’ll...SuggestedHourly payPart timeShift workAfternoon shift
- ...Responsible for promoting the success of the player’s club by assisting guests through all facets of the membership process, promotional gift... ...buses and chartered bus trips. Provides smooth and efficient service to guests. Maintains a working knowledge of casino facilities,...SuggestedPart time
- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...SuggestedWeekly payPart timeLocal areaAll shifts
- ...Step into a role where you are the cornerstone of exceptional guest experiences at a one-of-a-kind hotel. As a brand ambassador, you... ...appropriate. Coordinate with hotel departments to deliver timely service and resolve challenges. Listen attentively and empathize...SuggestedWorldwide
The Abbey Resort
Elkhart, IN14 hours ago - ...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...SuggestedCasual workFlexible hoursAfternoon shift
- ...Guest Service Representative The Holiday Inn Express & Suites is seeking a full-time Guest Service Representative. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties and Responsibilities: Greet and tend...Full timeLocal areaShift work
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Cedarhurst Senior Living
Mishawaka, IN7 hours ago - Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel questions, coordinate travel arrangements, and provide support throughout the planning process. This role emphasizes strong communication, ability to work independently...Remote work
Hallford Travels
South Bend, IN7 hours ago - ...Remote)South Bend, Indiana, United States Or refer someoneAbout the Job Travel Concierge (Remote)About Us: We are a dedicated travel services company focused on providing personalized, high-quality travel experiences. By working with top travel providers, we help clients...Remote work
HB Travels
South Bend, IN1 day ago $10k
...Telemedicine, at low or no cost! ~ Special pay rates on holidays ~$10,000 Company paid Life Insurance ~ Family planning and support services through Maven ~ Voluntary Short-Term Disability, Accident Coverage, and Critical Illness ~ Confidential Employee Assistance...Temporary workLocal areaFlexible hoursThe Cortlands of Northview
Mishawaka, IN3 days ago$14 per hour
...Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...Part timeLocal areaShift workDay shiftHealthcare Services Group
Mishawaka, IN3 days ago- ...We're Looking for an Environmental Services Aide! Competitive pay Have a set schedule Great benefits Rewarding job helping others Hellenic Management, Inc., isa subsidiary of AHEPA Management Company, a fast-growing, nonprofit nationwideprovider...
Hellenic Senior Living of Mishawaka
Mishawaka, IN1 day ago - ...treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of...Temporary workImmediate startFlexible hours
Avenues Recovery
South Bend, IN4 days ago $16 per hour
...leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a...Part timeWork at officeWeekend workCedarhurst Senior Living
Mishawaka, IN4 days ago- ...SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the...Weekly payMinimum wageLocal area
Extended Stay America
Mishawaka, IN14 hours ago - ...Silver Birch of Mishawaka is looking for a Housekeeper to join our Environmental Services Team . In this role, you'll help keep our community clean, safe, and welcoming for the residents who call it home. Your work plays an important part in helping residents feel...Shift workWeekend workAfternoon shift
Silver Birch Living
Mishawaka, IN4 days ago - ...apartments to create a safe, secure environment for residents, guests, and employees. What we're looking for: ~ High School diploma... ...of cleaning appliances and operation and proper use of cleaning agents. Opportunities for full-time or part-time hours....Full timePart timeShift work
Primrose Retirement Communities
Mishawaka, IN2 days ago - ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager...Daily paidFull timePart timeNight shiftWeekend work
Hersha Hospitality Management
South Bend, IN1 day ago - ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your...Daily paidFull timePart timeNight shiftWeekend work
Plazahotelelpaso
South Bend, IN3 days ago - Penny’s Adventures is a remote-friendly travel company seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work with sales and marketing to ensure a smooth end-to-end experience, creating personalized itineraries and handling...Remote work
Penny's Adventures
South Bend, IN4 days ago - ...inquiries, and ensuring a seamless experience. Ideal candidates will have excellent communication skills and a background in customer service, particularly in travel or hospitality. The position offers remote flexibility and opportunities for professional growth, with...Remote work
Hjbtravels
South Bend, IN3 days ago - ...Travel is seeking motivated individuals to join as Remote Travel Agents, helping clients plan and book vacations from cruises to all-... ...discounts and industry perks while delivering outstanding customer service. No prior travel experience is required; comprehensive...Remote workWork from homeFlexible hours
Roamarae Global Travel
Mishawaka, IN7 hours ago - ...Responsibilities Greet guests and provide prompt, friendly service. Prepare and serve breakfast items, specialty coffee, and menu offerings per SpringHill Suites by Marriott recipes and standards. Operate POS and process transactions accurately. Maintain cleanliness and...Hourly payFull timeWeekend workEarly shift
Jskhotels
Mishawaka, IN2 days ago - ...to the Assistant Director of Restaurants and Cafes, the Manager leads front‑of‑house and culinary teams to deliver an unforgettable guest experience that meets AAA Four Diamond standards. The role emphasizes training, coaching, performance management, and maximizing retail...
University of Notre Dame
Notre Dame, IN14 hours ago - ...advancement Responsibilities Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and...Shift workWeekend work
Home 2 Suites Notre Dame, IN
Mishawaka, IN1 day ago $11 - $13 per hour
...Job Description Job Description We are looking for Housekeepers to join our team and provide exceptional service to our hotel guests. Housekeeper responsibilities include changing towels, making beds and cleaning bathrooms. If you’re interesting in kick starting your...Hourly payFull timePart timeMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftMidwest Hotel
Mishawaka, IN3 days ago- Job Description Job Description We are seeking a Housekeeper to join our team! You will perform a variety of light cleaning and organizing duties. Responsibilities: Clean residential homes, businesses, or office locations Ensure a clean and orderly environment...Work at office
COUNTRY HOSPITALITY INC
Mishawaka, IN6 days ago - Night Auditor / Front Desk Agent | Full-Time DoubleTree by Hilton South Bend Are you a night owl who is dependable, detail-oriented... ...running smoothly overnight. This position is a combination of guest service, Front Desk operations, and nightly financial reporting —...Full timeNight shift
DoubleTree by Hilton South Bend
South Bend, IN29 days ago - ...management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also... ...related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard...Full timeFlexible hoursNight shiftAfternoon shift
DoubleTree by Hilton South Bend
South Bend, IN18 days ago - ...revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while performing Guest Service Agent tasks and duties. Responsibilities Perform bookkeeping activities, such as balancing accounts and conducting nightly audits...Daily paidFull timePart timeNight shiftWeekend work
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