Licensed Insurance Customer Service Representative

Job Description

Job Description

Role Description:

As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs.

Responsibilities:

• Handle customer inquiries and provide accurate information about insurance policies
• Process policy changes, renewals, and claims efficiently
• Assist customers with policy-related questions and concerns
• Maintain client records and documentation
• Collaborate with the sales team to ensure customer satisfaction

Requirements:

• Active insurance license
• Prior experience in customer service or insurance industry
• Excellent communication and interpersonal skills
• Proficiency in insurance software and Microsoft Office

Benefits:

• Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly
• Health insurance and retirement plans
• Paid time off and holidays
• Matching Simple IRA 

About the Company:

At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.