Plumbing Service Technician

Job Description

Job Description

Freeline Plumbing Services

Location: Capitol Heights, MD

Service Area: Maryland and Washington, D.C.

Job Type: Full-time

Pay: $30–$45 per hour, based on experience and qualifications

Put Your Plumbing Skills to Work With a Team That Supports You

You take pride in solving problems, doing quality work, and treating customers well. At Freeline Plumbing, we provide the tools, training, and office support to help you succeed in the field and grow your career.

We’re looking for an experienced, licensed service plumber to handle residential and commercial service calls. If you can diagnose problems, explain solutions clearly, and complete dependable repairs, we’d like to meet you.

ServiceTitan experience is preferred, but we will train the right candidate.

What We Offer

• Work-life balance
• Hourly pay based on your experience and qualifications.
• Opportunities to increase earnings through performance.
• Take-home company service vehicle for eligible technicians.
• Company-provided tools and technology.
• Support from our office and dispatch team throughout the workday.
• Weekly technical, customer-service, and sales training.
• Opportunities to advance into senior technician, lead technician, and service management roles.

What You’ll Do

• Diagnose and repair residential and commercial plumbing problems involving leaks, drains, water heaters, fixtures, pumps, and piping.
• Inspect plumbing systems and recommend appropriate repairs or replacements.
• Explain findings, pricing, and available options so customers can make informed decisions.
• Complete approved work safely and professionally, following applicable plumbing codes.
• Prepare estimates, invoices, job notes, and photos in ServiceTitan.
• Explain warranties, memberships, and financing options when appropriate.
• Collect payment according to company procedures and coordinate follow-up needs with the office.
• Keep your service vehicle, tools, and work areas clean and organized.

What You’ll Bring

• At least three years of hands-on service plumbing experience.
• An active apprentice, journeyman or Master Plumber license
• A valid driver’s license and acceptable driving record.
• The ability to diagnose problems and complete service work independently.
• Professional communication and customer-service skills.
• Dependability, attention to detail, and a willingness to learn.
• The ability to perform the physical duties of plumbing service work.

Preferred: Experience with ServiceTitan and both residential and commercial plumbing.

Build Your Career With Freeline

Freeline Plumbing has served the community for more than 20 years. Our team values Faith, Accountability, Integrity, Teamwork, Empathy, and Innovation.

We believe in helping customers through honest recommendations and quality workmanship—and helping our technicians grow through training, support, and opportunity.

Our success is your success.

Apply today. We look forward to learning about your experience.