Health Care Technician III - Outpatient Services

Lead Behavioral Health Technician (Health Care Tech III)

This position is open to current Colorado residents only. This recruitment may be used to fill multiple vacancies. The office provides a continuum of mental health care for both civil and forensic clients. Outpatient Services staff is committed to individual dignity and respect, person-centered, evidence-based care, trauma informed recovery, multidisciplinary collaboration, diversity and inclusion, and strong family and community partnerships.

The Lead Behavioral Health Technician (Health Care Tech III) position works in the Outpatient Clinic with individuals involuntarily certified for treatment. Patients receiving treatment through the Clinic have severe and persistent mental illness, criminal legal involvement, and may have traumatic brain injury, trauma disorders, and other complex dynamics. The treatment team is multidisciplinary, including psychiatry, nursing, social workers and counselors, addiction specialists, case managers and other mental health clinicians, all working to help stabilize clients in the community, and transition them to lower levels of care as they recover.

Description of Job

You are required to work at your assigned work location during your scheduled work times. Monday- Friday, 8 a.m. to 5 p.m. Please note: Work arrangements are subject to change at any time.

What You'll be doing:

Patient Care and Treatment:

• Counsels patients on psychiatric care needs during group therapies per leadership direction.
• Meets with patients for group and 1:1 therapies, talking and reinforcing behavior on patient and patient's family/significant others on medications and treatment plan.
• Utilizes clean, aseptic technique and sterile technique when required as it relates to medication administration.
• Utilize active and passive patient identification prior to administration of medications, by identifying patients by a minimum of two methods.
• Understands how to: Obtain emergency pack from CSS to include after hours, procuring narcotics from clinic after pharmacy hours, and narcotic control.
• Addresses patient complaints/complaints of family, and resolving patient grievances at the unit level.
• Aware of patient allergies, sensitivities of food/drug interactions, drug/drug interactions.
• Supports client nutrition and meals, as provided by clinic catering. Immediately deliver information to other team members regarding client medical and psychiatric needs.
• Is appropriate in all communications with co-workers.
• Alerts care team to assess the need for PRN (as needed) medication prior to administration.
• Alerts care team and acts on patients expressing suicidal ideation or having issues that could lead to privileges needing to be held. Transports patients from home to clinic and home again, and transports patients off grounds.

Transportation:

• Responsible for therapeutic transportation of clients and, at times, of other staff.
• Drive into the community to engage clients in their home environments and transport them to the clinic, transport clients from the clinic to home, transport clients into the community, and drive to the community for client outreach and engagement.
• During this transportation process, this position will work to engage clients in a therapeutic manner, using basic skills including motivational interviewing and de-escalation and redirection to support clients in their treatment and in compliance with any and all court orders.
• Will require a clean motor vehicle history and good driving practices.
• May transport other staff as part of client and community outreach, and help coordinate transportation for other staff daily.

Documentation:

• Document in approved electronic database for client contacts and group sessions in approved Clinic format.
• Group documentations must be individualized, reflecting how each client participated in each group session.
• All documentation must be completed in no more than 5 business days, including day of treatment provision.
• Document incident reports as indicated, in no more than 24 hours. Document calls to guardians and client managers.

Other Duties as Assigned:

• Any other duties that may arise while completing the tasks of this position to meet the needs of the unit and Clinic