UX Designer

Job Title: UX Designer Job Description We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Role: UX Designer Location: Omaha, NE (Onsite – 5 days a week) Job Description We’re looking for a Senior UX Designer to lead user-centered design efforts for responsive digital products that solve complex customer and business challenges. In this onsite Omaha-based role, you will partner with product managers, delivery managers, developers, designers, and business stakeholders to drive work across research, strategy, interaction design, visual design, and usability testing. This is an ideal opportunity for a seasoned design professional who thrives in cross-functional environments, can simplify complex workflows, and brings clarity, influence, and craft to every stage of the design process. Responsibilities Lead end-to-end UX design initiatives, from discovery and research through wireframes, prototypes, testing, and final design delivery. Partner with cross-functional teams to define user needs, uncover pain points, and create thoughtful, high-impact design solutions. Plan and lead qualitative and quantitative user research using a mix of generative and evaluative methods. Translate research findings, analytics, and stakeholder input into actionable design recommendations and validated solutions. Design intuitive, usable, and visually compelling responsive applications for multiple user roles and product experiences. Apply design systems and accessibility standards, including WCAG, to ensure scalable and inclusive digital experiences. Create and maintain UX artifacts such as sketches, wireframes, visual comps, high-fidelity prototypes, user flows, journey maps, personas, research scripts, reports, and presentations. Conduct usability testing and synthesize results to improve task flows, interaction patterns, and overall user satisfaction. Communicate design rationale clearly and confidently to stakeholders, including senior leaders and business partners. Collaborate closely with development teams to support accurate execution of UX designs and maintain design integrity through implementation. Facilitate design discussions, critiques, and stakeholder workshops to align teams and move work forward effectively. Quickly build understanding of specialized business domains and complex operational workflows to inform better design decisions. Contribute to a matrixed UX team by offering feedback, mentoring early-career designers, and helping elevate design quality across the organization. Explore opportunities to use AI-assisted tools for design ideation, workflow efficiency, and content generation while maintaining ethical and user-centered design practices. Qualifications 3-7 years of experience in UX design, product design, or a related user-centered design role. Strong expertise in UI design and responsive/mobile design. Proven experience in visual design and usability testing. Hands-on experience with quantitative and qualitative user research methods. Proficiency with Figma design and prototyping software or similar tools. Strong written and verbal communication skills, with the ability to influence stakeholders and explain design decisions effectively. Demonstrated ability to apply design systems and WCAG accessibility standards in product design work. Experience leading design projects in cross-functional, collaborative environments. Strong portfolio showcasing user-centered design process, research-informed thinking, and polished execution across digital products. Experience guiding development teams to help execute UX designs is preferred. Experience facilitating workshops with large groups of stakeholders is a plus. Familiarity with design systems such as Material Design is preferred. Experience using research repositories such as Dovetail and turning insights into actionable findings is a plus. Ability to use analytics tools and interpret data to support design decisions is preferred. Experience presenting to company executives is a plus. Knowledge of AI-assisted design tools such as Figma AI, Adobe Sensei, or Microsoft Copilot is desirable. Understanding of how AI impacts UX workflows, user behavior, and ethical design considerations is a plus. Experience working in complex business, logistics, or operational environments is beneficial. The base salary for this position is $78,000 to $88,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #LI-Onsite #Omaha #Nebraska Location: USA, NE, Work-at-Home Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting View email address on click.appcast.io. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. #J-18808-Ljbffr