Field Service Technician I

Field Service Technician I

Location: Jackson, MS 39209

Duration: 8 months

Schedule: 4 days/week 10 hr/day either Mon-Thurs or Tues-Friday 6am- 4:30pm

Payrate: $25 to $30

Opportunity for OT on 5th day

Position Summary: Executes field service activities at customer sites in a safe and efficient manner.

Top Skills

• Waternet experience
• Utility work (preferred experience)
• Ensuring the readiness of power equipment
• Tracking/upkeep of equipment
• Inventory management
• Hands-on exercising and turning of water valves and fire hydrants using hand tools and power tools
• General small engine maintenance

Core responsibilities and tasks:

• Creates and maintains safe working environment and cultures within the organization.
• Takes care of company property.
• Troubleshoots systems for mechanical, electrical equipment conditions.
• Identifies and remedies safety issues both Company and Customer owned equipment.
• Direct interfacing with customer.
• Potentially at multiple sites with multiple technologies.

Organization impact:

• First line of technical service support.
• Customer facing.
• High utilization.
• Accountable to customer for operation and repair of the system.

Position Requirements

Formal education:

• HS diploma or equivalent.

Knowledge & experience:

• Ability to obtain TWIC card.
• Technical experience.
• Experience with Microsoft Office including smart devices.
• Must have customer service experience.
• Demonstrates critical thinking and troubleshooting ability.
• Able to pass a credit check.
• Able to obtain a CDL, class A or B with applicable endorsements.

Driving requirements:

• Able to operate a company vehicle.
• Able to pass driver requirements which include:
• Driver Application for Employment
• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• FMCSA Certificate of Awareness
• Driver Certificate of Violations
• Driver Statement of On Duty Hours
• Road Test
• Copy of Driver’s License (Front and Back)
• Copy of Medical Certificate

Physical Requirements:

• Must be able to sit, stand, hear, and see on a constant basis.
• Must be able to walk, write, and type on a frequent basis.
• Must be able to lift and carry up to 30 pounds.
• Must be able to climb and descend stairs.
• Must be able to bend, carry, reach, push, and pull on an occasional basis.
• Must be able to communicate verbally and in writing.
• May work indoors and outdoors as needed.
• Exposure to heat up to 120 degrees and cold to 0 degrees.
• May work in areas where noise level is such that hearing protection is required.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Employee must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings and/or seminars is required.