Naperville Facility Operations Specialist (3933)

Naperville Facility Operations Specialist

Working Position Title - Naperville Facility Operations Specialist

Classification - Facility Operations Specialist

Position Number - 00003933

Open Date - 05/26/2026

Close Date - 06/24/2026

Employee Class - Staff

Full-Time/Part Time - Full-Time

FTE - 1.00

Position Status - Regular

FLSA - Non-Exempt

Job code - 2379

Union Representation - Non-Union

Unit/Department - Regional Center Operations

College/Unit - OERD Facilities

Division - Outreach Engagemt Regl Dev Dv

Location - NAPERVILLE

Link to Department Website or Custom Search Page -

NIUNaperville serves as both an academic extension center and a non-residential conference facility, hosting conferences, meetings, and special events, as well as credit and non-credit professional education during the day and evenings Monday through Saturday, and occasionally on Sundays.

Under the direct supervision of the Facilities Manager. The Facility Operations Staff Member plays a key role in ensuring the smooth operation of the center by supporting conference setups, custodial services, and light building maintenance/repair. This position requires a mature, dependable individual with strong communication skills, sound judgment, and the ability to work independently with minimal supervision.This position is responsible for providing administrative support for the Facility, Sales and Catering departments to include some in-house sales, meeting room bookings, special client requests and clerical and telemarketing duties, coordinating with the other departments as necessary. The person in this position will perform their duties under the supervision of the Hoffman Estates Site Coordinator. The Hoffman Estates Conference Services Manager may also provide supervision. This individual will follow previously established routine work procedures and schedules, and on occasion, will receive written or oral instructions for non-routine work.

Conferencing Support – 30%Perform room setups, breakdowns, and resets for classes, conferences, and tenant services, while also supporting Conference/Class operations daily.Coordinate with conferencing staff to ensure spaces are arranged according to event specifications, verify that all equipment is functioning properly, and assist with any on-site adjustments to support smooth operations and positive experience for attendees.Facility Cleanliness – 30%Perform custodial duties to maintain a clean, safe, and welcoming environment throughout the facility. This includes routine cleaning of offices, classrooms, and common areas, restocking supplies, addressing spills or hazards promptly, and ensuring all spaces meet health and safety standards.Facility Operations – 30%Maintain and perform custodial duties on building and grounds, including light maintenance and repairs.Ensure a clean and safe environment throughout the facility.Operate and maintain cleaning equipment, including rotators, vacuum machines, extractors, ladders (up to 8 feet), and small tools.Report maintenance issues on the Facility Management System (FMS) and replenish supplies as needed.Assist in the repair and maintenance of buildings and equipment as required.Audio/Visual & IT Support – 5%Provide administrative support and technical assistance to faculty, students, tenants, and clients.Set up, support, and backup audiovisual assistance in classrooms and event spaces as needed.Other Related Duties – 5%Perform other related duties as assigned.

High School Diploma or equivalent.Any one or combination totalingtwo (2) years (24 months)from the categories below:College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:60 semester hours or an Associate's Degree equalsone (1) year (12 months)Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.

Knowledge of principles and processes for providing customer service.Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications, as needed.Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.Knowledge of electronic equipment, computer hardware and software, and their applications.Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.Ability to understand implications of new information for both current and future problem-solving and decision-making.Ability to exhibit strong organizational skills and maintain detailed, accurate records.Ability to communicate effectively as appropriate for the needs of the audience.Ability to interpret work related documents, policies, and procedures.

Anticipated Appointment Start Date - 7/6/2026

Percent of Staff Year - 1.00

Standard Hours Per Week - 37.50

Working Hours - Monday - Thursday, 2:30 pm-10:00 pm, Saturday 7:00am - 5:00pm

Salary - $37,050.00 - $40,950.00/Annually; NIU offers a robustbenefits package.

Hourly or Semi-monthly Pay Rate/Range - $19.00 - $21.00/Hourly

Earn Type - Hourly

Application Procedures:Fullycomplete the Education and Work History sections of the application. Be specific on yourentirework history, including employment dates and duties forallpositions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience.Important:Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.If eligible for Veteran's Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting anHonorable DischargeMUSTbe uploaded to this application to receive the maximum eligible points on the Civil Service examination.After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.Please monitor your e-mail for further information regarding your application. Emails will be generated View email address on click.appcast.io@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.Illinois residency required within 180 days of the hire date.Credentials Assessment Examination:The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting.A Credential Assessment is a rating by the Human Resources Office of an applicant's/employee's education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.Required documentation noted in the posting, such as a driver's license, licensures, or certificationsMUSTbe uploaded with your application materials.After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Required Documents

1. Resume/Curriculum Vitae
2. Cover Letter
3. List of at least 3 Professional References

Optional Documents

1. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
2. Transcripts (unofficial with official required at hire)
3. Other