Front Desk Specialist

Front Desk Specialist

MSO SMN Peabody 1700 - Peabody, MA 01960

Overview

Salary Range $18.85 - $23.55 Hourly Level Entry Position Type Full Time Job Shift Day Education Level High School or Equivalent Travel Percentage Some travel between company locations Category Customer Service

Description

Hours Monday, Wednesday, Thursday and Friday 7:30am -5:30pm

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Qualifications

Who you are:

• High School diploma or GED.
• One-year medical office, call center or related experience. Patient Services experience preferred.
• Working knowledge of the Microsoft Office suite of software products, Internet Explorer, Google Chrome and/or other search engines on the web.
• Working knowledge of office equipment.
• Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies.
• Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette.
• Uses good grammar, spelling and punctuation, sentence structure and proofreading for accuracy.
• Knowledge of common safety hazards and precautions to establish a safe working environment.
• Detail oriented, well-organized individual with ability to multitask and prioritize to address multiple needs simultaneously.
• Ability to interpret, adapt and apply guidelines and procedures.
• Develop and maintain effective and professional working relationships with patients, medical staff, coworkers, and the public by displaying sympathy, tact and understanding.
• Represents the clinic in a professional manner.
• Capacity to work with and without supervision and perform a variety of routine tasks.
• Ability to maintain strict confidentiality on all patient matters.
• Excellent verbal and written communication skills.

What we offer:

• Excellent growth and advancement opportunities
• Dynamic environment
• Access to a diverse network of practitioners
• Broad infrastructure of tools and programs to enhance the employee experience
• Competitive Compensation
• Generous PTO
• Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").

Orthopaedic & Neurosurgery Specialists P.C.