Case Manager, Rugged Cross Apartments

Who We Are: CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach more than 73000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Rugged Cross Apartments provides 50 studio units of supportive/affordable housing in the Bedford Stuyvesant section of Brooklyn including 27 units set aside for individuals with special needs. Amenities include 24/7 security a large community room built-in homework areas in the 2-bedroom units landscaped garden and childrens play area and off-street parking and childrens play area. CAMBA provides on-site case management and supportive services funded by the NYC Department of Health.

Position: Case Manager

Reports To: Program Manager

Location: Brooklyn NY 11221

What Does the Case Manager Do:

• Maintain professional relationships with clients and client confidentiality.

• Practice Universal Precautions/Standard Protocol & Procedures.

• Comply with any and all Federal State City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.

• Review all documentation establishing tenants eligibility for program and make file copies.

• Create and maintain tenant files.

• Conduct initial intake and assessment of tenants and tenants families needs and periodic re-assessments.

• In collaboration with tenants prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.

• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.

• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.

• Recommend and implement strategies to persuade tenants to participate more fully in this process.

• Monitor tenants progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits and document via progress notes.

• Participate in case conferences.

• Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.

• Provide all required information for weekly/monthly/quarterly/annual reports.

• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or (b) have not demonstrated a willingness to participate in the process (lost-to-service); or (c) have become ineligible for services (e.g. moved out of building).

• Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education healthcare housing legal issues etc.

• Schedule appointments for tenant with referral organizations.

• Escort tenants to appointments (educational medical social service etc.)

• Assist tenants in completing applications for benefits and entitlements and may process applications on tenants behalf.

• Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.

• Evaluate actual living conditions of tenants through home visits.

• May prepare marketing materials for the program.

• May prescreen tenants over the telephone for eligibility and may schedule intake appointments.

• Input tenant data and tenant progress information into automated database

Education Licenses and/or Certifications Required:

• Bachelors degree (e.g. B.A. B.S.W.)

Minimum Experiences and Skills Required:

• Experience working with the Seriously and Persistently Mentally Ill (SPMI) population and/or equivalent experience.

Pre and/or Post Employment Requirements:

• Must be fingerprinted and obtain Criminal History Check (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment.

• As a Mandated Reporter you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1- and complete a CAMBA Incident Report

• Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Compensation : $50192 annually

Status: Full-time (35 hours per week)
Benefits : CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.

Required Experience:

Manager