Registrar

Registrar And Records Office CoordinatorOn a day-to-day basis, this position mines for credentials, identifies students eligible for graduation, maintains student records, and assists with Registrar and Records Office operations. The position supports institutional completion initiatives while ensuring compliance with academic policies, degree requirements, and FERPA regulations.Pay: $20.00 per hourHours: 40 hours per weekLocation: Primary office in Gary with some travel to Crown Point and East Chicago as needed. Some statewide travel may be requiredEssential Duties and ResponsibilitiesMine for credentials and identify students who may be eligible for certificate, technical certificate, or degree completion and assist with the awarding posting of credentials.Proactively run, review, and analyze degree audits for students pursuing certificates, technical certificates, and degrees.Apply understanding of unique enrollment, grading, and completion structures for each population (e.g., credit for prior learning, dual credit completion pathways for K-14)Identify students eligible for graduation and assist with the awarding and posting of credentials. Identify students nearing completion (e.g., within defined credit/hour thresholds or missing limited requirements) through routine audit reporting and distribute near-completion reports to:Academic advisorsK-14 team membersApprenticeship teamTrack and follow up on outreach outcomes in collaboration with advising and student success teams.Escalate systematic issues identified during audits (e.g., curriculum misalignments, missing grades, duplicate courses.).Maintain accurate student records and data entry within Banner and other institutional systems.Coordinate with advising, faculty, and program chairs regarding degree completion requirements and related matters.Communicate professionally with students, faculty, and staff regarding graduation and credential-related questions.Remain informed of academic policy updates and system changes related to degree audits and credential processing.Assist with imaging, filing, records maintenance, commencement-related activities, and semester-end processing.Provide general customer service support and direct inquiries to appropriate offices when necessary.Provide regular reports on:Credentials identifiedDegrees awardedNear-completers identifiedAudit volume by population (K-14, apprenticeship, traditional)Perform additional duties as assigned in support of Registrar and Records Office operations.Minimum QualificationsHigh school diploma or equivalent required; associate or bachelor's degree preferred.Computer proficiency with knowledge of Microsoft Excel and similar application programs.Ability to work effectively in a fast-paced, team-oriented, and ever-changing environment.Strong analytical, organizational, and problem-solving skills.Excellent verbal and written communication skills.Ability to manage multiple priorities while working independently and collaboratively.Strong customer service skills with the ability to exercise judgment, discretion, and attention to detail.Ability to maintain confidentiality and comply with FERPA regulations.Ability to collaborate effectively across functional areas, including advising, academic affairs, K-14 programs, apprenticeship teams, and student success, to support degree completion and student outcomes.Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:Health & WellnessMultiple medical plan options paired with a Health Savings Account with a generous employer contributionDental plan with no-cost preventive services and coverage for orthodontiaVision plan with low-cost exams and allowances for glasses or contact lensesEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resourcesWellness program with opportunities to earn $250 in Wellness RewardsFlexible Spending Accounts for healthcare (limited purpose) and dependent careRetirement & Financial Security10% employer retirement contribution, fully vested after two yearsBasic life insurance equal to annual salary paid by the College, with optional supplemental coverageShort-term and long-term disability benefitsEducational BenefitsFee remission for employees, spouses, and dependent childrenTuition assistance for undergraduate, graduate, and doctoral programsPaid professional development opportunitiesWork?Life BalanceGenerous paid time off, including vacation, sick leave, holidays, and winter recessFlexible work arrangements where availablePaid childbirth recovery leave (8 weeks)Paid parental leave (4 weeks)Additional PerksEligibility for Public Service Loan ForgivenessAdditional discounts on gym memberships, transportation, and various retail servicesIvy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.