Admissions Operations and Data Specialist

Admissions Operations And Data Specialist

Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges.

Pomona College seeks a detail oriented and thoughtful professional staff member who will contribute fully to the operations and data teams of the Admissions Office. This position supports admissions operations, enrollment technology, application processing, communications execution, and enrollment reporting. The Admissions Operations and Data Specialist assists with maintaining operational processes that support prospective students throughout the admissions cycle while ensuring data integrity and efficient workflow management. This position provides essential support for new and existing recruitment initiatives, finds ways to expand our data resources, provides insights, and creates reports.

Reporting directly to the Associate Dean, Admissions, the Admissions Operations and Data Specialist performs the following essential duties and responsibilities:

1. Oversee the application processing workflow of the Admissions office and ensure timely and accurate movement of applicants through the admissions funnel through our customer relationship management (CRM) system, Slate.
• Review the organization, planning, and completion of applicant files.
• Support all college application processing activities including the creation of application files, tracking and filing received application materials, data entry of application information, and answering application inquiries.
• Serve as a point of contact for applicants, their parents, and school counselors regarding application materials.
• Provide data support and judgment regarding the processing of application materials.
• Coordinate the receipt and processing of application documents from transfer and veteran applicants.
• Coordinate the receipt of enrollment documents and verification of enrolling student information.
• Manage admissions data processing, cleanup, and input assignments as directed.
• Seek and initiate methods of conducting duties and responsibilities to produce greater efficiency.
• Monitor submission of final transcripts, gap year, and summer melt.
• Coordinate with and process paperwork as appropriate for students requesting, taking, and returning from gap year(s), including fielding questions and maintaining contact with students on gap year leave.
2. Liaise and prepare ongoing reports with campus partners whose work supports Admissions (e.g., Dean of Students Office, Academic Support Centers, Advancement, performing arts departments, Financial Aid, etc.)
3. Support enrollment operations by assisting with Slate CRM administration, reporting, queries, forms, dashboards, and workflow management.
• Audit and update existing Slate reports and dashboards to ensure accuracy.
• Maintain and adjust reports in Slate, including annual updates to keep them in sync with our cycles.
• Assist with the preparation of external reports including IPEDS, Common Data Set, Princeton Review, Fiske and others.
4. Assist with the preparation of mailing lists needed by Admissions.
5. Process incoming prospect records from partner organizations to enter students into the Admissions funnel in Slate.
6. Convert and prepare results from surveys conducted with tools such as Qualtrics.
7. Expand the data analysis capabilities of the admissions office through the collection and preparation of information from available sources such as the U.S. Census, U.S. Bureau of Labor Statistics, and National Center for Educational Statistics in support of recruitment as well as other new and existing initiatives.
8. Provide backup support for key Admissions Operations and Data staff and assist with other enrollment management initiatives as assigned.

Education: Bachelor's degree is required, or the equivalent combination of education and experience.

• Experience: A minimum of 3 years of experience with increasing responsibility in operations, data management, or data analytics. Previous experience with Technolutions Slate at an academic institution is preferred.

The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday Friday, except during the designated summer period when office hours end at 4:30 p.m. Overtime, holiday, weekend and evening work hours may be required. Regular hours may vary due to the needs of the College or division.

This is a regular, full-time, exempt position, benefits eligible. The yearly salary for this role is between $80,000 to $86,000 per year. The specific factors that the College will consider when offering a salary to an individual will include, but not be limited to education, training, relevant prior experience, and performance in prior roles. All staff positions are ineligible for visa or permanent resident card sponsorship. As a California employer, Pomona College requires all employees to be residents of California.