Mobile Service Technician

Mobile Service TechnicianKarl Flammer Ford is seeking a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!Benefits:Competitive Pay (Starting at $20 an hour. Higher pay for experienced techs.)Health, Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesEmployee vehicle purchase plansFamily owned and operatedLong term job securityFlexible Work Schedule (No Sundays)Paid TrainingSchedule:Monday to Friday (Rotating Shift)Some WeekendsPart-Time and Full-Time availableResponsibilities:Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer firstEngage with many different customers each day and represent the dealership while being calm and responsiveOrganize and prepare for the day’s appointments and be excellent at time managementPerform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient mannerCommunicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communicationAccurately document vehicle repairs/work performed on the repair orderStay informed of Ford technical bulletins and complete required trainingAble to work occasionally in challenging weather conditionsAble to drive and maintain a company vehicle responsiblyTake pride in the role and bring a start-up mentality to growing the businessQualifications:Valid Drivers License REQUIREDB-level or higher qualifications requiredExperience completing mechanical/electrical repair ordersDetail-oriented and organizedRequires little or no guidance on jobsCustomer service experience and friendly personalityASE/Manufacturer certifications - Ford certifications are desirable but not mandatoryService Technician experience preferredAbility to Program Modules, Perform DTC’s Retrieval, and Possible PID interpretationStrong use of technological devices including tabletsIDS, FDRS, Generic Scanner experience preferredMust be able to perform physical tasks and lift up to 100 poundsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.