Community Services Officer

Under general supervision, this position performs a wide variety of non‑sworn work supporting divisions of the Sheriff’s Office with clerical and technical duties; provides information to law enforcement personnel and to the general public, and community engagement and outreach. Bilingual English/Spanish encouraged to apply. Duties Duties may include but are not limited to the following: Prepare and maintain accurate and detailed logs, reports and records, including but not limited to incident, property or intake reports and records. Handle sensitive and confidential information in accordance with laws, regulations, departmental and county policies. File, organize, and maintain documentation in accordance with departmental policy. Apply knowledge of enforcement and procedural aspects of criminal law and the legal obligations inherent in enforcement of those laws. Provide security at special events, crime scenes, and/or conduct and monitor surveillance systems, alarms or facility access points and security of hospital detainees, as assigned. Report any suspicious behavior to sworn staff. Understand and respect the legal rights and responsibilities of all individuals, including themselves and other law enforcement personnel, the public, crime victims, suspects, and the specialized considerations for juveniles, individuals with disabilities, and other protected classes. Report administrative and/or operational issues to supervisor. May serve as backup to other local law enforcement agencies. May provide emergency aid and assistance to incapacitated persons and request additional response from emergency personnel and/or law enforcement. May provide testimony in court as needed. Perform other duties as assigned. When Assigned to Patrol Provide general law enforcement services and assist Deputy Sheriff’s in enforcement activities which may include control of crime scenes, and assist with investigations. Assist with the preparation and documentation of cases. Accompany Deputy Sheriff on patrol of assigned areas to ensure the security of life and property, observe situations and deter crime by providing high visibility. Accompany Deputy Sheriff in response to suspicious activities and answer emergency calls for service. Assist with coordination of crime scene control and investigation, including interviews and interrogations, identification of witnesses, and collection and preservation of physical evidence. Assist with the investigation of traffic accidents and provide traffic and crowd control as necessary. Assist with coroner’s investigations, to include documenting scenes, taking photographs, completing necessary paperwork, obtaining records, and booking or releasing of property and evidence. Investigate and enforce County Code and ordinance violations as assigned. Investigate and remove abandoned vehicles as assigned. Monitor, direct and control routine and unusual traffic conditions. May serve civil papers and subpoenas to County residents; research and locate person to be served. May retrieve, identify and return found property and/or evidence to owners. Perform live scan fingerprinting. When Assigned to Corrections Log arrested person property for safe keeping. Communicate with arrested person to obtain updated information such as personal data, contact, housing, date of birth, social security number, and physical descriptors like eye color and hair color. Update incarcerated person(s) record(s) and information. Process incoming arrestees at the county jail, including entering criminal charges, bail or citation information, scheduling court proceedings as prescribed by various jurisdictions, researching and applying warrant information to profiles. Process incarcerated persons or arrested persons being released from the county jail as prescribed by bail schedule, court orders, and citations. Coordinate county jail visitation scheduling, including personal and professional visits, such as attorneys, social workers, etc. Interview, screen and greet visitors and incarcerated persons, directing them to the appropriate area or individual; may respond to various inquiries related to department services and functions. Answer multi‑line telephone system, take messages, forward calls appropriately, and directly answer questions from the public, NGOs and allied agencies. Operate control board; answer intercom calls from staff and incarcerated persons, open and close jail doors when appropriate, and coordinate incarcerated persons and staff movement in a safe manner. Minimum Qualifications Required Education and Experience: High School diploma or GED; and one year of progressively responsible related experience (clerical or administrative support in a law enforcement or public safety agency, jail or correctional facility operations, community outreach, security services, property and evidence handling, or other public contact work involving the interpretation and application of policies, laws, or procedures); or a combination of related education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Valid Driver’s License. Knowledge of: Basic law enforcement terminology and concepts. Techniques for dealing with people of all socio‑economic levels in hostile and emergency situations. Safety practices and precautions pertaining to the work. First aid methods and applications. Record‑keeping, report preparation, filing methods and records management techniques. Correct English usage, including spelling, grammar, punctuation, and vocabulary. Operations and functions of the Sheriff’s Office and other public safety agencies. All computer applications and hardware related to performance of the essential functions of the job. Skill in: Using tact, discretion, and initiative within established guidelines. Observing and accurately recalling places, names, descriptive characteristics and facts of incidents. Preparing clear and concise reports, correspondence and other written materials. Making sound independent judgments within legal and procedural guidelines. Researching, compiling, and summarizing a variety of informational and statistical data and materials. Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction. Managing time effectively with proper organizational techniques to meet appropriate deadlines of the job. Multitasking multiple assignments and priorities simultaneously, including handling priority tasks and keeping track of less urgent matters to be handled at a later time. Communicating clearly and effectively, both orally and in writing. Mental and Physical Abilities: Ability to establish and maintain effective working relationships with a variety of individuals. Ability to speak effectively before public groups and respond to questions. Ability to think and act quickly during emergency situations. While performing the essential functions of this job the employee is occasionally required to lift and/or move up to 50 pounds. Wear a utility belt weighing up to 15 pounds with assigned gear/equipment. The County of Mendocino participates in the E‑Verify program to confirm employment eligibility. If hired, the information you provide on your Form I‑9 will be used to verify your authorization to work in the United States. The County of Mendocino is an Equal Opportunity Employer. #J-18808-Ljbffr County of Mendocino