Medical Assistant

Job Description Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. Work Location: UNCFP SOM Amb Care Start your healthcare career with paid hand on training through UNC Health’s Medical Assistant Apprenticeship Program (MAAP)! This full-time, 12-month program combines up to 2,000 hours of on-the-job training with 144 hours of online coursework to prepare participants for a career as a Certified Medical Assistant. Apprentices will progress through three learning phases — Administrative Apprentice I, Basic Clinical Apprentice II, and Intermediate Clinical Apprentice III — while working in an outpatient clinic setting. Upon successful completion, participants are eligible to take the NHA Medical Assistant Certification Exam and, once certified, may apply for a permanent Medical Assistant I, Certified position within UNC Health. The Medical Assistant Apprenticeship Program will start on November 9, 2026. To be eligible, candidates must: Access to computer and internet for online coursework Commitment to completing the 12-month program and obtaining certification Intent to work at UNC Health as a Certified Medical Assistant for at least two years after completion General Program Overview Paid, full-time apprenticeship with online and clinical training No prior healthcare experience required Structured mentorship and professional development Certification exam preparation and career placement support Summary: This is an entry level position for an enrollee in the UNC Health Medical Assistant Apprenticeship Program (MAAP). The medical assistant apprentice is an on-the-job training program designed to teach the new employee routine administrative and clinical skills in the outpatient clinic setting. The medical assistant apprentice will provide support to providers and other health care team members. Works under the supervision of an assigned journeymen, and under the general direction of the designated manager/supervisor. The UNC Health MAAP is a training program approved by Apprenticeship NC. Employee must meet all terms of MAAP commitment agreement. Responsibilities: 1. Performs rooming and/or intake process including vital signs, height, weight, and data collection related to patient’s reason for visit. 2. Collects patient and family data, including medical and social history. Reviews patient’s current medication list, allergies and preferred pharmacy. 3. Assists the provider as directed, during treatments, examinations and procedures. Collects specimens and performs phlebotomy. Administers medications under designated manager / supervisor. 4. Performs tests, for example EKG, eye exams, under designated manager / supervisor. Reviews the patient record to determine whether patient requires any routine health screenings. 5. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure. Prepares, cleans, stocks and maintains exam and treatment rooms. Cleans and sterilizes instruments. 6. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed. 7. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments. Answers clinic telephone and assists in-basket under designated manager / supervisor. Other Information Other information: Education Requirements: None required as long at other position requirements are met. Licensure/Certification Requirements: Basic Life Support (BLS) certification required within 90 days of employment. Professional Experience Requirements: Health care experience preferred but not required. Knowledge/Skills/and Abilities Requirements: Knowledge, Skills, and Abilities Requirements: Ability to perform the essential functions of the position as outlined above. Demonstrated effective communication and interpersonal skills. Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers. Ability to use a computer to document required information into the electronic medical record Job Details Legal Employer: STATE Entity: UNC Faculty Physicians Organization Unit: UNCFP Operations Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.00 - $24.66 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity. #J-18808-Ljbffr